Graduate in Economic and Managerial Sciences for the University of Barcelona (UB) and PhD in Economy for the University of Lleida (UdL) the year 2001. It was obtained with the development of a measure scale of the quality perceived by the service offers by a virtual shop.
Professor of the department of Business Administration in the University of Lleida. Also I am a professor consultant in the Universitat Oberta de Catalunya (UOC).
I have collaborated in the realization of consultancy works in topics of marketing research and strategic marketing in companies of different sectors.
I have published diverse papers so much in national magazines as international on different aspects of the service marketing and e-commerce.
I have participated in different national projects, I have imparted courses and seminars on the thematic of the e-commerce and Internet and I have given conferences in seminars and national and international congresses.
I have done different research and teaching stays in national universities (Universitat Internacional de Catalunya) and abroad (University of Bath in United Kingdom Institut de Préparation à l'Administration et à la Gestion. Nice. France; Institut d’Administration des Enterprises. Université Jean Moulin. Lyon France; Departamento de Economia, Gestão e Engenharia Industrial. Universidade de Aveiro. Portugal; Facultad de Economía y Planificación. Universidad Nacional Agraria la Molina. Lima. Perú).
I was referee at the International Journal of Services Technology and Management (IJSTM), International Journal of Marketing Studies(IJMS); International Journal of Electronic Marketing and Retailing (IJEMR) and the different conferences of IADIS (International Association for Development of the Information Society).
At the moment I am head of Business Management Department in the Faculty of Law and Economics, of the University of Lleida (Spain).