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Scopus Author ID: 56133689900

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South Korea

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Works (42)

Metaverse applications in healthcare: opportunities and challenges

Service Business
2025-03 | Journal article
DOI: 10.1007/s11628-024-00577-9
Contributors: EuiBeom Jeong; DonHee Lee
Source: check_circle
Crossref

A comparative analysis of contactless e-service encounters in online platforms

Service Business
2024-03 | Journal article
DOI: 10.1007/s11628-024-00554-2
Contributors: Sang M. Lee; Soon Goo Hong; DonHee Lee
Source: check_circle
Crossref

Correction: A comparative analysis of contactless e-service encounters in online platforms

Service Business
2024-03 | Journal article
DOI: 10.1007/s11628-024-00557-z
Contributors: Sang M. Lee; Soon Goo Hong; DonHee Lee
Source: check_circle
Crossref

Development of a citizen participation public service innovation model based on smart governance

Service Business
2023-09 | Journal article
DOI: 10.1007/s11628-023-00536-w
Contributors: Soon Goo Hong; DonHee Lee
Source: check_circle
Crossref

Digital transformation trends in service industries

Service Business
2023-03 | Journal article
DOI: 10.1007/s11628-022-00516-6
Contributors: HeeSoo Chin; Durga Prasad Marasini; DonHee Lee
Source: check_circle
Crossref

Effective Medical Waste Management for Sustainable Green Healthcare

International Journal of Environmental Research and Public Health
2022-11-10 | Journal article
DOI: 10.3390/ijerph192214820
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref

Developing Green Healthcare Activities in the Total Quality Management Framework

International Journal of Environmental Research and Public Health
2022-05-26 | Journal article
DOI: 10.3390/ijerph19116504
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref
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Effects of healthcare quality management activities and sociotechnical systems on internal customer experience and organizational performance

Service Business
2022-03 | Journal article
DOI: 10.1007/s11628-022-00478-9
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref

Comparative Study of Key Supply Chain Management Elements in Sustainability Reports

Businesses
2021-11-01 | Journal article
DOI: 10.3390/businesses1030013
Contributors: Veronika Lee; Durga Marasini; Wenye Dong; Hyun-Jung Lee; DonHee Lee
Source: check_circle
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Application of Artificial Intelligence-Based Technologies in the Healthcare Industry: Opportunities and Challenges

International Journal of Environmental Research and Public Health
2021-01-01 | Journal article
DOI: 10.3390/ijerph18010271
Contributors: DonHee Lee; Seong No Yoon
Source: check_circle
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Correction to: Healthcare wearable devices: an analysis of key factors for continuous use intention

Service Business
2020-12-30 | Journal article
DOI: 10.1007/s11628-020-00429-2
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref

Healthcare wearable devices: an analysis of key factors for continuous use intention

Service Business
2020-12-15 | Journal article
DOI: 10.1007/s11628-020-00428-3
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref

Lessons Learned from Battling COVID-19: The Korean Experience

International Journal of Environmental Research and Public Health
2020-10-16 | Journal article
DOI: 10.3390/ijerph17207548
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref

Impact of organizational culture and capabilities on employee commitment to ethical behavior in the healthcare sector

Service Business
2020-03-07 | Journal article
DOI: 10.1007/s11628-019-00410-8
Contributors: DonHee Lee
Source: check_circle
Crossref

“Untact”: a new customer service strategy in the digital age

Service Business
2020-03-07 | Journal article
DOI: 10.1007/s11628-019-00408-2
Contributors: Sang M. Lee; DonHee Lee
Source: check_circle
Crossref

The quality management ecosystem for predictive maintenance in the Industry 4.0 era

International Journal of Quality Innovation
2019-12 | Journal article
DOI: 10.1186/s40887-019-0029-5
Contributors: Sang M. Lee; DonHee Lee; Youn Sung Kim
Source: check_circle
Crossref

Effects of key value co-creation elements in the healthcare system: focusing on technology applications

Service Business
2019-06-09 | Journal article
DOI: 10.1007/s11628-018-00388-9
Contributors: DonHee Lee
Source: check_circle
Crossref
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Implementation of Collaborative Activities for Sustainable Supply Chain Innovation: An Analysis of the Firm Size Effect

Sustainability
2019-05-28 | Journal article
DOI: 10.3390/su11113026
Contributors: DonHee Lee
Source: check_circle
Crossref

Impact of operational innovations on customer loyalty in the healthcare sector

Service Business
2018 | Journal article
DOI: 10.1007/s11628-017-0355-4
EID:

2-s2.0-85032805396
Contributors: Hong, K.S.; Lee, D.H.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Strategies for technology-driven service encounters for patient experience satisfaction in hospitals

Technological Forecasting and Social Change
2018 | Journal article
DOI: 10.1016/j.techfore.2018.06.050
EID:

2-s2.0-85050166082
Contributors: Lee, D.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

The effect of safety management and sustainable activities on sustainable performance: Focusing on suppliers

Sustainability (Switzerland)
2018 | Journal article
DOI: 10.3390/su10124796
EID:

2-s2.0-85058548918
Contributors: Lee, D.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Medical tourism: focusing on patients’ prior, current, and post experience

International Journal of Quality Innovation
2018-12 | Journal article
DOI: 10.1186/s40887-018-0024-2
Contributors: Soonae Hwang; DonHee Lee; Chang-Yuil Kang
Source: check_circle
Crossref

HEALTHQUAL: a multi-item scale for assessing healthcare service quality

Service Business
2017 | Journal article
DOI: 10.1007/s11628-016-0317-2
EID:

2-s2.0-84974849258
Contributors: Lee, D.H.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

A blueprinting approach to service innovation in private educational institutions

International Journal of Quality Innovation
2017-12 | Journal article
DOI: 10.1186/s40887-017-0011-z
Contributors: Youn Sung Kim; DonHee Lee; Ju hang Cha
Source: check_circle
Crossref

Assessing healthcare service quality: a comparative study of patient treatment types

International Journal of Quality Innovation
2017-12 | Journal article
DOI: 10.1186/s40887-016-0010-5
Contributors: DonHee Lee; Kai K. Kim
Source: check_circle
Crossref

Comparison of efficiency of healthcare systems of countries with global competitiveness using data envelopment analysis

Global Business and Finance Review
2016 | Journal article
DOI: 10.17549/gbfr.2016.21.1.46
EID:

2-s2.0-84979021773
Contributors: Lee, D.H.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Effects of hospital leadership, organizational systems, and ESWOS on medical error reduction

Service Business
2016 | Journal article
DOI: 10.1007/s11628-014-0262-x
EID:

2-s2.0-84957433575
Contributors: Lee, D.H.; Hong, K.S.; Kim, N.Y.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Effects of innovation leadership and supply chain innovation on supply chain efficiency: Focusing on hospital size

Technological Forecasting and Social Change
2016 | Journal article
DOI: 10.1016/j.techfore.2016.07.015
EID:

2-s2.0-85002788786
Contributors: Yoon, S.N.; Lee, D.; Schniederjans, M.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Impact of manufacturing systems on quality management practices, competitive advantages, and operational performance

International Journal of Productivity and Quality Management
2016 | Journal article
DOI: 10.1504/IJPQM.2016.079778
EID:

2-s2.0-84992170309
Contributors: Lee, D.; Park, B.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Effect of investments in manufacturing practices on process efficiency and organizational performance

International Journal of Production Economics
2015 | Journal article
DOI: 10.1016/j.ijpe.2015.01.001
EID:

2-s2.0-84926179453
Contributors: Lee, D.; Rho, B.-H.; Yoon, S.N.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

A comparative study of quality awards: Evolving criteria and research

Service Business
2013 | Journal article
DOI: 10.1007/s11628-012-0172-8
EID:

2-s2.0-84881050645
Contributors: Lee, D.H.; Lee, D.H.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Erratum to: A comparative study of quality awards: Evolving criteria and research (Serv Bus, 10.1007/s11628-012-0172-8)

Service Business
2013 | Journal article
DOI: 10.1007/s11628-013-0190-1
EID:

2-s2.0-84881074290
Contributors: Lee, D.H.; Lee, D.H.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Health-care quality management using the MBHCP excellence model

Total Quality Management and Business Excellence
2013 | Journal article
DOI: 10.1080/14783363.2012.728853
EID:

2-s2.0-84873914127
Contributors: Lee, S.M.; Lee, D.H.; Olson, D.L.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Service quality and productivity in the U.S. airline industry: a service quality-adjusted DEA model

Service Business
2013 | Journal article
DOI: 10.1007/s11628-013-0221-y
EID:

2-s2.0-84922195322
Contributors: Choi, K.; Lee, D.H.; Olson, D.L.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Implementation of quality programs in health care organizations

Service Business
2012 | Journal article
DOI: 10.1007/s11628-012-0141-2
EID:

2-s2.0-84864418787
Contributors: Lee, D.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

The impact of high-performance work systems in the health-care industry: Employee reactions, service quality, customer satisfaction, and customer loyalty

Service Industries Journal
2012 | Journal article
DOI: 10.1080/02642069.2010.545397
EID:

2-s2.0-84863236422
Contributors: Lee, S.M.; Lee, D.; Kang, C.-Y.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Electronic word of mouth systems and acceptance of user-generated contents

International Journal of Information and Decision Sciences
2011 | Journal article
DOI: 10.1504/IJIDS.2011.038841
EID:

2-s2.0-84897801446
Contributors: Lee, D.H.; Yoon, S.N.; Yeon Choi, H.; Park, Y.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Medical error reduction: The effect of employee satisfaction with organizational support

Service Industries Journal
2011 | Journal article
DOI: 10.1080/02642060903437592
EID:

2-s2.0-79958016564
Contributors: Lee, D.H.; Lee, S.M.; Schniederjans, M.J.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Supply chain innovation and organizational performance in the healthcare industry

International Journal of Operations and Production Management
2011 | Journal article
DOI: 10.1108/01443571111178493
EID:

2-s2.0-80054789587
Contributors: Lee, S.M.; Lee, D.; Schniederjans, M.J.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

A dynamic forecasting model for nursing manpower requirements in the medical service industry

Service Business
2010 | Journal article
DOI: 10.1007/s11628-009-0092-4
EID:

2-s2.0-79952102578
Contributors: Chung, S.H.; Jung, D.C.; Yoon, S.N.; Lee, D.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

The effect of organizational support on ERP implementation

Industrial Management and Data Systems
2010 | Journal article
DOI: 10.1108/02635571011020340
EID:

2-s2.0-77949294762
Contributors: Lee, D.; Lee, S.M.; Olson, D.L.; Chung, S.H.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Comparison of customer response models

Service Business
2009 | Journal article
DOI: 10.1007/s11628-009-0064-8
EID:

2-s2.0-71849092188
Contributors: Olson, D.L.; Cao, Q.; Gu, C.; Lee, D.
Source: Self-asserted source
DonHee Lee via Scopus - Elsevier

Peer review (3 reviews for 3 publications/grants)

Review activity for International journal of environmental research and public health (1)
Review activity for International journal of quality innovation. (1)
Review activity for Sustainability. (1)
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