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Employment (1)

University of Rochester: Rochester, US

2012-07-01 to present | Professor (Simon Business School)
Employment
Source: Self-asserted source
Huaxia Rui

Works (35)

Conversation Analytics: Can Machines Read between the Lines in Real-Time Strategic Conversations?

Information Systems Research
2024 | Journal article
Contributors: Chen, Yanzhen; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

Text performance on the vine stage? The effect of incentive on product review text quality

Information Systems Research
2023 | Journal article
Contributors: Qiao, Dandan; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

The Power of Identity Cues in Text-Based Customer Service: Evidence from Twitter.

MIS Quarterly
2023 | Journal article
Contributors: Gao, Yang; Rui, Huaxia; Sun, Shujing
Source: Self-asserted source
Huaxia Rui

Does social media accelerate product recalls? Evidence from the pharmaceutical industry

Information Systems Research
2022 | Journal article
Contributors: Gao, Yang; Duan, Wenjing; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

Probabilistic selling in vertically differentiated markets: The role of substitution

Production and Operations Management
2022 | Journal article
Contributors: He, Ying; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

Racial bias in customer service: evidence from Twitter

Information Systems Research
2022 | Journal article
Contributors: Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Abraham
Source: Self-asserted source
Huaxia Rui

Does active service intervention drive more complaints on social media? The roles of service quality and awareness

Journal of Management Information Systems
2021 | Journal article
Contributors: Sun, Shujing; Gao, Yang; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

Tweet to the Top? Social Media Personal Branding and Career Outcomes.

MIS Quarterly
2021 | Journal article
Contributors: Chen, Yanzhen; Rui, Huaxia; Whinston, Andrew; others
Source: Self-asserted source
Huaxia Rui

Does telemedicine reduce emergency room congestion? Evidence from New York state

Information Systems Research
2020 | Journal article
Contributors: Sun, Shujing; Lu, Susan F; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

Is best answer really the best answer? The politeness bias

MIS Quarterly
2019 | Journal article
Contributors: Lee, Shun-Yang; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

Open voice or private message? The hidden tug-of-war on social media customer service

Production and Operations Management
2019 | Journal article
Contributors: He, Shu; Lee, Shun-Yang; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

Optimal auction design for Wi-Fi procurement

Information Systems Research
2019 | Journal article
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Can we trust online physician ratings? Evidence from cardiac surgeons in Florida

Management Science
2018 | Journal article
Contributors: Lu, Susan F; Rui, Huaxia
Source: Self-asserted source
Huaxia Rui

Does technology substitute for nurses? Staffing decisions in nursing homes

Management Science
2018 | Journal article
Contributors: Lu, Susan F; Rui, Huaxia; Seidmann, Abraham
Source: Self-asserted source
Huaxia Rui

Fast and fair: delivering customer service on social media

LSE Business Review
2018 | Journal article
Contributors: Rui, Huaxia; Seidmann, Abraham
Source: Self-asserted source
Huaxia Rui

Social media strategies in product-harm crises

Information Systems Research
2018 | Journal article
Contributors: He, Shu; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

When Social Media Delivers Customer Service

MIS Quarterly
2018 | Journal article
Contributors: Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Abraham
Source: Self-asserted source
Huaxia Rui

Allocation and pricing of substitutable goods: Theory and algorithm

Production and Operations Management
2017 | Journal article
Contributors: Rui, Huaxia; Liu, De; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Whose and what social media complaints have happier resolutions? Evidence from Twitter

Journal of Management Information Systems
2017 | Journal article
Contributors: Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Abraham
Source: Self-asserted source
Huaxia Rui

Does Technology Substitute for Nurses? Staffing Decisions in Nursing Homes

Management Science, Forthcoming, Simon Business School Working Paper No. FR
2016 | Journal article
Contributors: Lu, Susan F; Rui, Huaxia; Seidmann, Abraham
Source: Self-asserted source
Huaxia Rui

Optimal reinsurance with multiple tranches

Journal of Mathematical Economics
2016 | Journal article
Contributors: Malamud, Semyon; Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Customer service on social media: the effect of customer popularity and sentiment on airline response

2015 48th Hawaii International Conference on System Sciences
2015 | Conference paper
Contributors: Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Avi
Source: Self-asserted source
Huaxia Rui

Sourcing with deferred payment and inspection under supplier product adulteration risk

Production and Operations Management
2015 | Journal article
Contributors: Rui, Huaxia; Lai, Guoming
Source: Self-asserted source
Huaxia Rui

When cellular capacity meets wifi hotspots: A smart auction system for mobile data offloading

2015 48th Hawaii International Conference on System Sciences
2015 | Conference paper
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Content sharing in a social broadcasting environment: evidence from twitter

MIS Quarterly
2014 | Journal article
Contributors: Shi, Zhan; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

Effects of social networks on prediction markets: Examination in a controlled experiment

Journal of Management Information Systems
2014 | Journal article
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

The impact of social network structures on prediction market accuracy in the presence of insider information

Journal of Management Information Systems
2014 | Journal article
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

Hotspot Economics: Procurement of Third-Party WiFi Capacity for Mobile Data Offloading.

ICIS
2013 | Conference paper
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew B
Source: Self-asserted source
Huaxia Rui

Information Exchange in Prediction Markets: Do Social Networks Promote Forecast Efficiency?

2013 46th Hawaii International Conference on System Sciences
2013 | Conference paper
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Optimal incentives and securitization of defaultable assets

Journal of Financial Economics
2013 | Journal article
Contributors: Malamud, Semyon; Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Social network-embedded prediction markets: The effects of information acquisition and communication on predictions

Decision Support Systems
2013 | Journal article
Contributors: Qiu, Liangfei; Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Whose and what chatter matters? The effect of tweets on movie sales

Decision support systems
2013 | Journal article
Contributors: Rui, Huaxia; Liu, Yizao; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Designing a social-broadcasting-based business intelligence system

ACM Transactions on Management Information Systems (TMIS)
2012 | Journal article
Contributors: Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Information or attention? An empirical study of user contribution on Twitter

Information Systems and e-Business management
2012 | Journal article
Contributors: Rui, Huaxia; Whinston, Andrew
Source: Self-asserted source
Huaxia Rui

Follow the tweets

The Wallstreet Journal
2009 | Journal article
Contributors: Rui, Huaxia; Whinston, Andrew; Winkler, Elizabeth
Source: Self-asserted source
Huaxia Rui