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ResearcherID: N-9708-2013

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Employment (2)

Technische Universität München: München, Bayern, DE

2012-01-01 to present | Research Associate (Informatics / Information Systems)
Employment
Source: Self-asserted source
Robert Heininger

Bundesagentur fur Arbeit: Nurnberg, Bayern, DE

2004-10-01 to 2011-12-31 | IT Service Manager (IT-Systemhaus)
Employment
Source: Self-asserted source
Robert Heininger

Education and qualifications (3)

Technical University Munich: Munich, DE

2012 to 2018 | Dr. rer. nat. (Informatics / Information Systems)
Qualification
Source: Self-asserted source
Robert Heininger

FOM: Nürnberg, Bayern, DE

2006-09-01 to 2011-02-01 | Dipl.-Kfm. (FH) (Wirtschaftswissenschaften)
Education
Source: Self-asserted source
Robert Heininger

FOM: Nürnberg, Bayern, DE

2006-09-01 to 2010-02-01 | Dipl.-Wirt.-Inf. (FH) (Wirtschaftsinformatik)
Education
Source: Self-asserted source
Robert Heininger

Works (10)

Heterogenität in IT-Servicewertschöpfungsnetzwerken: Ergebnisse einer Delphi-Studie

HMD Praxis der Wirtschaftsinformatik
2019-04-11 | Journal article
DOI: 10.1365/s40702-019-00506-9
Contributors: Robert Heininger; Markus Böhm; Helmut Krcmar
Source: check_circle
Crossref

A Conceptual Approach for Optimizing Distribution Logistics using Big Data

Association for Information Systems Conference (AMCIS) 2014
2014 | Other
Contributors: Engel, Tobias; Sadovskyi, Oleksandr; Böhm, Markus; Heininger, Robert; Krcmar, Helmut
Source: Self-asserted source
Robert Heininger via ResearcherID

Analysis of Big Data enabled Business Models using a Value Chain Perspective

Multikonferenz Wirtschaftsinformatik (MKWI) 2014
2014 | Conference paper
Contributors: Sadovskyi, Oleksandr; Engel, Tobias; Heininger, Robert; Böhm, Markus; Krcmar, Helmut
Source: Self-asserted source
Robert Heininger via ResearcherID

Literaturrecherche zu IT-Servicemanagement im Cloud Computing

HMD - Praxis der Wirtschaftsinformatik
2014 | Journal article
Contributors: Heininger, Robert; Wittges, Holger; Krcmar, Helmut
Source: Self-asserted source
Robert Heininger via ResearcherID

Service Desk Requirements for Cloud Service Providers

Multikonferenz Wirtschaftsinformatik (MKWI) 2014
2014 | Conference paper
Contributors: Prifti, Loina; Heininger, Robert; Hecht, Sonja; Krcmar, Helmut
Source: Self-asserted source
Robert Heininger via ResearcherID

End-to-End IT Service Management for Automated Computer Centers in Heterogeneous IT Landscapes

2013 | Other
Contributors: Heininger, Robert
Source: Self-asserted source
Robert Heininger via ResearcherID

Managing Heterogeneity in IT Service Management: Towards a Research Agenda

SIG Service Science (SIG SVC) pre-ICIS Workshop
2013 | Other
Contributors: Heininger, Robert; Böhm, Markus; Krcmar, Helmut
Source: Self-asserted source
Robert Heininger via ResearcherID

IT Service Management in a Cloud Environment: A Literature Review

Studies of the Chair for Information Systems Technische Universität München
2012 | Journal article
Contributors: Heininger, Robert
Source: Self-asserted source
Robert Heininger via ResearcherID

End-to-End IT Service Management for automated Computer Centers in heterogeneous IT Landscapes

11th Workshop on Information Systems and Services Sciences
Journal article
Contributors: Heininger, Robert
Source: Self-asserted source
Robert Heininger via ResearcherID

The Bullwhip Effect in a cloud-based IT Supply Chain: Proof, Impact and Portability of known Solutions

10th Workshop on Information Systems and Services Sciences
Journal article
Contributors: Heininger, Robert
Source: Self-asserted source
Robert Heininger via ResearcherID
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