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Gestão da Qualidade, Gestão de Projetos, Gestão da Sustentabilidade
Portugal

Biography

Cláudia Margarida Ramos de Sousa e Silva holds an undergraduate degree in Industrial Engineering and Management (University of Aveiro, Portugal, 2000), an M.Sc. degree in Operational Management (University of Aveiro, Portugal, 2004) and a Ph.D. in Industrial Management (University of Aveiro, Portugal, 2015).
She is Professor at Águeda School of Technology and Management (ESTGA) of the University of Aveiro in Management and Quality Management.
She was Invited Assistent Professor at the Department of Economics, Management, Industrial Engineering and Tourism (DEGEIT) of the University of Aveiro, where she teaches Project Management and Entrepreneurship (2016-2022). Previously, between 2007-2016, she was an invited lecturer at this Department in the same areas.
She was an invited assistant professor at the Mechanical Engineering Department of the University of Coimbra where she taught Quality Management, Innovation and Entrepreneurship, Production Management (2016-2019).
She is full researchers of the research unit on Competitiveness, Governance and Public Policies (GOVCOPP) of the University of Aveiro. Her research interests include Project Management, Sustainability, Quality Management, Agile Management and Action Research areas. In the educational field, her current research interests include a multigenerational approach to know and understand generation Z and developing teaching programs adjusted its characteristics.
She has several years of experience in SMEs, specifically in the automotive industry as Quality Manager and Project Manager (2000 – 2018). Recently she has also performed these functions in consulting service, where she participated and developed some industry-based projects.

Activities

Employment (6)

Universidade de Aveiro Escola Superior de Tecnologia e Gestão de Águeda: Agueda, Aveiro, PT

2022-09-01 to present | Professora Adjunta (ESTGA)
Employment
Source: Self-asserted source
Cláudia Silva

University of Aveiro: Aveiro, PT

2016-09-08 to 2022-08-31 | Assistant Professor (Department of Economics, Management, Industrial Engineering and Tourism )
Employment
Source: Self-asserted source
Cláudia Silva

University of Coimbra: Coimbra, PT

2016-02-05 to 2019-08 | Assistant Professor (Department of Mechanical Engineering)
Employment
Source: Self-asserted source
Cláudia Silva

Automotive Industry : Aveiro, PT

2006-09 to 2018-09 | Project Manager (2006 -2012 internal company staff) / 2012-2018 - outsourcing ) (Project )
Employment
Source: Self-asserted source
Cláudia Silva

Automotive Industry : Aveiro, PT

2000-09 to 2018-09 | 0uality Manager (2000 -2012 internal company staff) / 2012-2018 - outsourcing) (Quality )
Employment
Source: Self-asserted source
Cláudia Silva

University of Aveiro: Aveiro, PT

2007-09 to 2016-09 | Invited Lecturer (Department of Economics, Management, Industrial Engineering and Tourism )
Employment
Source: Self-asserted source
Cláudia Silva

Education and qualifications (5)

SGS: Porto, PT

2017 to 2017 | Auditora Interna de Sistemas de Gestão da Qualidade Automóvel
Qualification
Source: Self-asserted source
Cláudia Silva

CLT Services: Porto, PT

2017 to 2017 | Scrum Master Certified
Qualification
Source: Self-asserted source
Cláudia Silva

University of Aveiro: Aveiro, PT

2010-10-12 to 2015-07-25 | PhD Management and Industrial Engineering (Economics Management, Industrial Engineering and Tourism)
Education
Source: Self-asserted source
Cláudia Silva

University of Aveiro: Aveiro, PT

2000-10-10 to 2004-06-12 | MSc in Operational Management (Economics Management, Industrial Engineering and Tourism)
Education
Source: Self-asserted source
Cláudia Silva

University of Aveiro: Aveiro, PT

1995-09-17 to 2000-07-20 | Management and Industrial Engineering (Department of Economics Management, Industrial Engineering and Tourism)
Education
Source: Self-asserted source
Cláudia Silva

Professional activities (1)

Universidade de Aveiro Unidade de Investigação em Governança Competitividade e Políticas Públicas: Aveiro, Aveiro, PT

2016 to present | Full researcher
Membership
Source: Self-asserted source
Cláudia Silva

Funding (9)

O'Bias Your Future Overcoming Gender Bias in Career Opportunities

2020-09 to 2022-12 | Contract
Erasmus+ (União Europeia , PT)
GRANT_NUMBER:

06.176 / 2020-1-PT01-KA204-078826

Source: Self-asserted source
Cláudia Silva

O'Bias Your Future Overcoming Gender Bias in Career Opportunities

2020-09 to 2022-12 | Contract
Agência Nacional de Águas (Brasilia, BR)
Source: check_circle
CIÊNCIAVITAE

Think Twice! Ecological Sustainability in Project Management

2020-08 to 2022-09 | Contract
Erasmus+ (União Europeia, PT)
GRANT_NUMBER:

2020-1-DE02-KA202-007458

Source: Self-asserted source
Cláudia Silva

DiG-Equal - Digital education for adults and adult educators in egovernment access through context-based gamified scenario

Contract
European Commission (Portugal, PT)
GRANT_NUMBER:

2021-1-IT02-KA220-ADU-000035139

Source: Self-asserted source
Cláudia Silva

DigitalHEIghts -Digital upskilling pathways for sustainable assessment in Higher Education

Contract
European Commission (Portugal , PT)
GRANT_NUMBER:

2021-1-DE01-KA220-HED-000032104

Source: Self-asserted source
Cláudia Silva

E(U) Leaders The leaders of tomorrow

Contract
European Commission (Portugal, PT)
GRANT_NUMBER:

KA220-VET-E7789C68

Source: Self-asserted source
Cláudia Silva

ENHANCER - Enhancing Social Entrepreneurship Capabilities through Digital Educational Escape rooms

Contract
European Commission (Portugal , PT)
GRANT_NUMBER:

ID KA220-HED-9AB88EFA

Source: Self-asserted source
Cláudia Silva

GUIDE - Upgrading the skills of professionals for gender sensitive career guidance

Contract
European Commission (Portugal, PT)
GRANT_NUMBER:

2022-1-DK01-KA220-HED-000088016

Source: Self-asserted source
Cláudia Silva

HyPro4ST – Sustainable Tourism Innovation Through Hybrid Project Management

Contract
European Commission (Portugal , PT)
GRANT_NUMBER:

101056300/HyPro4ST-04/03/2022

Source: Self-asserted source
Cláudia Silva

Works (50 of 56)

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UNDERSTANDING STUDENT AND FACULTY PERSPECTIVES ON ARTIFICIAL INTELLIGENCE IN HEALTH EDUCATION

2025-03 | Conference paper
Contributors: António Alves Lopes; João Delgado; Hugo Santos; Claudia Silva
Source: check_circle
Crossref

TRANSFORMING ASSESSMENT IN HIGHER EDUCATION: BUILDING ON THE PERCEPTIONS OF EDUCATORS ABOUT THE USE OF DIGITAL TECHNOLOGIES

2024-11 | Conference paper
Contributors: Marlene Amorim; Bárbara Carvalho; Raquel Castro Madureira; Marta Ferreira Dias; Cláudia Silva
Source: check_circle
Crossref

Lean Green Tendency

Brazilian Journal of Operations & Production Management
2024-11-20 | Journal article
Contributors: Cláudia Sousa e Silva; Sara Azevedo; Maria Fonseca
Source: check_circle
Crossref

A integração da Gestão do Conhecimento na Gestão da Qualidade: o papel da abordagem por processos

TMQ, Techniques, Methodologies and Quality
2023 | Journal article
Contributors: Cláudia Silva; Inês Ribeiro Silva
Source: Self-asserted source
Cláudia Silva

Agile 8D Problem-Solving Framework in a Renewable Energy Sector

2023 | Book chapter
Contributors: Cláudia Sousa Silva; Ana Luísa Pereira
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

EXPLORING MANAGERIAL PRACTICES FOR SUPPORTING EFFECTIVE E-LEADERSHIP: AN INTERNATIONAL STUDY

2023-11 | Conference paper
Contributors: Marlene Amorim; Bruno Lins; Mario Rodrigues; Raquel Castro Madureira; Marta Ferreira Dias; Claudia Silva; Miguel Oliveira
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

UNDERSTANDING GENDER BIAS IN CAREER DEVELOPMENT: A CASE STUDY IN EUROPEAN COUNTRIES

2023-11 | Conference paper
Contributors: Marlene Amorim; Lorena Bastos; Fatemeh Saghezchi; Mário Rodrigues; Marta Ferreira Dias; Claudia Silva; Raquel Castro Madureira
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

A competence framework for e-Leadership

ria repositório institucional
2023-05 | Interactive resource
Contributors: Amorim, Marlene; Madureira, Raquel Castro; Cláudia Silva; et all
Source: Self-asserted source
Cláudia Silva

ENTREPRENEURS ON A MISSION: HOW TO LEARN SOCIAL ENTREPRENEURSHIP IN PRACTICE

17th International Technology, Education and Development Conference
2023-03 | Conference paper
Contributors: Cristiana Alves; Marta Ferreira Dias; Marlene Amorim; Cláudia Silva; Ana Dias; Joaquim Alvarelhão
Source: Self-asserted source
Cláudia Silva

The value of project management to competitiveness: key factors from a holistic and practical perspective

International Journal of Managing Projects in Business
2023-03-01 | Journal article
Contributors: Cláudia Sousa Silva; Cláudia Pereira; José Magano
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Guidebook of inclusion of best practices on suitable digital working environments

ria repositório institucional
2023-02 | Interactive resource
Contributors: Amorim, Marlene; Madureira, Raquel Castro; Demosthenous, Ero; Ferreira Dias, Marta; Cláudia Silva; et all.
Source: Self-asserted source
Cláudia Silva

Resumo de comunicações das XXXII Jornadas Luso-Espanholas de Gestão Científica: abraçar oportunidades, gerir a incerteza: ultrapassar desafios!

ria repositório institucional
2023-02 | Interactive resource
Contributors: Moreira, António Carrizo (coord.); Polónia, Daniel Ferreira (coord.); Vitória, Andreia Tatiana (coord.); Cláudia Silva; Cunha, Conceição Maria (coord.); Mota, Jorge Humberto (coord.); Szczygiel, Nina (coord.); Costa, Rui Augusto da (coord.); Vale, Vera Teixeira (coord.)
Source: Self-asserted source
Cláudia Silva

Quality Management Systems: correlation study between leadership and maturity

Gestão & Produção
2022 | Journal article
Contributors: Cláudia Sousa Silva; Ana Matos
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

E-LEADERSHIP: AN EXPLORATORY ANALYSIS OF THE SCIENTIFIC PRODUCTION

15th annual International Conference of Education, Research and Innovation
2022-11 | Conference paper
Contributors: Marlene Amorim; Bruno Lins; Marta Ferreira Dias; Raquel Castro Madureira; Cláudia Silva; Mário Rodrigues
Source: Self-asserted source
Cláudia Silva

Quality Control 4.0: a way to improve the quality performance and engage shop floor operators

International Journal of Quality & Reliability Management
2022-05-19 | Journal article
Contributors: Cláudia Sousa Silva; António Fernando Borges; José Magano
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Think Twice to Achieve a Sustainable Project Management: From Ecological Sustainability towards the Sustainable Project Management Cube Model

Sustainability
2022-03-15 | Journal article
Contributors: Raquel Castro Madureira; Cláudia Sousa Silva; Marlene Amorim; Marta Ferreira Dias; Bruno Lins; Gisela Mello
Source: check_circle
Crossref
grade
Preferred source (of 3)‎

Project Management in the Biotech Context: Exploring the Interrelation between Maturity and Sustainable Project Management

Sustainability
2021-11-02 | Journal article
Contributors: José Magano; Cláudia Sousa Silva; Micaela Martins
Source: check_circle
Crossref
grade
Preferred source (of 3)‎

O papel da liderança nos Sistemas de Gestão da Qualidade

XI Encontro de Investigadores de Qualidade 21
2021-09 | Conference abstract
Source: Self-asserted source
Cláudia Silva

The contribution of project management to a more sustainable society: Exploring the perception of project managers

Project Leadership and Society
2021-08 | Journal article
Part of ISSN: 2666-7215
Source: Self-asserted source
Cláudia Silva
grade
Preferred source (of 2)‎

Exploring Characteristics of Sustainability Stimulus Patterns of Project Managers

Sustainability
2021-04-04 | Journal article
Contributors: José Magano; Gilbert Silvius; Cláudia Sousa Silva; Ângela Leite
Source: check_circle
Crossref
grade
Preferred source (of 3)‎

A evolução dos sistemas de gestão normalizados ISO rumo à sustentabilidade

TQM Techniques, Methodologies and Quality
2021-02 | Journal article
Source: Self-asserted source
Cláudia Silva

Gestão de Projetos na Engenharia: preparar a Geração Z com Competências Transferíveis

Version Aberta Español -Potugués Revista Iberoamericana de Tecnologias del Aprendizaje
2021-02 | Journal article
Source: Self-asserted source
Cláudia Silva

Project Management in Engineering Education: Providing Generation Z With Transferable Skills

IEEE Revista Iberoamericana de Tecnologias del Aprendizaje
2021-02 | Journal article
Contributors: Jose Magano; Claudia Sousa Silva; Claudia Figueiredo; Andreia Vitoria; Teresa Nogueira
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Sustainable Quality Management Systems in the Current Paradigm: The Role of Leadership

Sustainability
2021-02-14 | Journal article
Contributors: Cláudia Sousa Silva; José Magano; Ana Matos; Teresa Nogueira
Source: check_circle
Crossref
grade
Preferred source (of 3)‎

Marketing de influência e autenticidade: impacto no processo de compra da Geração Z

Percursos & Ideias
2020-12-17 | Journal article
Contributors: Mariana Mendes; José Magano; Cláudia Sousa e Silva
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Leadership in the current Quality Management paradigm

4th International Conference on Quality Engineering and Management
2020-09-22 | Conference paper
Source: Self-asserted source
Cláudia Silva

Sustainable Management Systems Standards (SMSS): Structures, Roles, and Practices in Corporate Sustainability

Sustainability
2020-07-22 | Journal article
Part of ISSN: 2071-1050
Source: Self-asserted source
Cláudia Silva
grade
Preferred source (of 4)‎

Generation Z: Fitting Project Management Soft Skills Competencies—A Mixed-Method Approach

Education Sciences
2020-07-21 | Journal article
Part of ISSN: 2227-7102
Source: Self-asserted source
Cláudia Silva
grade
Preferred source (of 4)‎

A multigenerational approach to project management: implications for engineering education in a smart world

IEEE EDUCON2020
2020-04-28 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-1933317

Contributors: Silva, Cláudia Sousa; Magano, J.; Figueiredo, C.; VITÓRIA, ANDREIA; Restivo, T.
Source: check_circle
CIÊNCIAVITAE

A multigenerational approach to project management: implications for engineering education in a smart world

IEEE EDUCON2020
2020-04-27 | Conference paper
Source: Self-asserted source
Cláudia Silva

"Quality Box", a Way to Achieve the Employee Involvement

Industrial Engineering and Operations Management I
2019 | Book chapter
SOURCE-WORK-ID:

cv-prod-id-1933859

Contributors: Silva, Cláudia Sousa; Sousa, Carolina
Source: check_circle
CIÊNCIAVITAE

Gestão de Projetos

MBA para Gestores e Engenheiros
2019 | Book chapter
SOURCE-WORK-ID:

cv-prod-id-1933593

Contributors: Silva, Cláudia Sousa; Magano, J.
Source: check_circle
CIÊNCIAVITAE

Gestão de Projetos

MBA para Gestores e Engenheiros
2019 | Book chapter
Source: Self-asserted source
Cláudia Silva

“Quality Box”, a Way to Achieve the Employee Involvement

Industrial Engineering and Operations Management I
2019 | Book chapter
Source: Self-asserted source
Cláudia Silva

Heading Towards 4th Generation Incubators: Case ESA BIC Portugal

Conference Entrepreneuship and Education
2019-09-13 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-1933206

Contributors: Silva, Cláudia Sousa; Louro, A.; Ferreira, L.
Source: check_circle
CIÊNCIAVITAE

Heading Towards 4th Generation Incubators: Case ESA BIC Portugal

Conference Entrepreneuship and Education
2019-09-13 | Conference paper
Source: Self-asserted source
Cláudia Silva

Quality Box, a way to achieve the employee involvement

XXIV IJCIEOM International Joint Conference on Industrial Engineering and Operations Management
2018-07-20 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-1932941

Contributors: Silva, Cláudia Sousa; Sousa, Carolina
Source: check_circle
CIÊNCIAVITAE

“Quality Box”, a way to achieve the employee involvement

2018-07-19 | Conference paper
Source: Self-asserted source
Cláudia Silva

Sustainable Supply Chain Management: A Case Study

Engineering Systems and Networks. Lecture Notes in Management and Industrial Engineering
2017 | Book chapter
SOURCE-WORK-ID:

cv-prod-id-1933484

Contributors: Silva, Cláudia Sousa; Borges Gouveia, J
Source: check_circle
CIÊNCIAVITAE

Sustainable Supply Chain Management: A Case Study

Lecture Notes in Management and Industrial Engineering
2017 | Book chapter
Part of ISBN: 9783319457468
Part of ISBN: 9783319457482
Part of ISSN: 2198-0772
Part of ISSN: 2198-0780
Source: Self-asserted source
Cláudia Silva

Automotive Quality Management System: GAP Analysis as the first step

CIE, 47th International Conference on Computers & Industrial Engineering
2017-10-13 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-1932780

Contributors: Silva, Cláudia Sousa
Source: check_circle
CIÊNCIAVITAE

AUTOMOTIVE QUALITY MANAGEMENT SYSTEM: GAP ANALYSIS AS THE FIRST STEP

2017-10-13 | Conference paper
Source: Self-asserted source
Cláudia Silva

Higher education and the problem of abandonment – how can we keep students from leaving?

2017-03-08 | Conference paper
Source: Self-asserted source
Cláudia Silva

Higher education and the problem of abandonment – how can we keep students from leaving?

INTED 2017, 11th International Technology, Education and Development Conference
2017-03-08 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-1932617

Contributors: Silva, Cláudia Sousa; Au-Yong-Oliveira, M.; VITÓRIA, ANDREIA; Carlos, Vera; Moutinho, V.; Moreira, G.; Dias, G. P.
Source: check_circle
CIÊNCIAVITAE

A Process to Implement the Sustainability in Organizational Management: Support tools

International Journal of Business and Social Science
2016 | Journal article
SOURCE-WORK-ID:

cv-prod-id-1932507

Contributors: Silva, Cláudia Sousa; Borges Gouveia, J
Source: check_circle
CIÊNCIAVITAE

A Process to Implement the Sustainability in Organizational Management: Support

International Journal of Business and Social Science
2016-08-06 | Journal article
Source: Self-asserted source
Cláudia Silva

Ferramentas de apoio à implementação da sustentabilidade na gestão da cadeia de abastecimento

2015 | Dissertation or Thesis
SOURCE-WORK-ID:

cv-prod-id-1237479

OTHER-ID:

101417560

Contributors: Silva, Cláudia Sousa; Silva, Cláudia Margarida Ramos de Sousa e
Source: check_circle
CIÊNCIAVITAE

Ferramentas de Apoio à Implementação da Sustentabilidade na Gestão da Cadeia de Abastecimento

2015 | Dissertation or Thesis
Source: Self-asserted source
Cláudia Silva

Sustainability in Supply Chain Management

2015-07-08 | Conference paper
Source: Self-asserted source
Cláudia Silva

Sustainable Supply Chain Management: A case study

ICIEOM_CIO_IIE, XXI International Conference on Industrial Engineering and Operations Management, XIX Congreso de Ingenieria de Organización
2015-07-08 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-1932352

Contributors: Silva, Cláudia Sousa
Source: check_circle
CIÊNCIAVITAE
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Peer review (4 reviews for 3 publications/grants)

Review activity for IGI Global Book Chapter Peer Reviews (1)
Review activity for Sustainability. (2)
Review activity for Yà-tài guǎnlǐ pínglùn. (1)