Personal information

Websites & social links

http://www.efzg.unizg.hr/default.aspx?id=7921

Other IDs

ResearcherID: Q-5561-2018
Scopus Author ID: 57201324085
Scopus Author ID: 57217014080

Keywords

business process management, knowledge management, business processes

Countries

Croatia

Activities

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Employment (1)

University of Zagreb Faculty of Economics & Business: Zagreb, Zagreb, HR

2007-05-15 to present | Assistant Professor (Department of Informatics)
Employment
Source: Self-asserted source
Ljubica Milanović Glavan

Education and qualifications (1)

University of Zagreb Faculty of Economics & Business: Zagreb, Zagreb, HR

2014 to present | PhD (Department of Informatics)
Education
Source: Self-asserted source
Ljubica Milanović Glavan

Works (50 of 53)

Items per page:
Page 1 of 2

Ispitivanje povezanosti procesne orijentiranosti i uspješnosti poslovanja

Zbornik Veleučilišta u Rijeci
2023 | Journal article
DOI: 10.31784/zvr.11.1.3
Contributors: Ljubica Milanović Glavan; Dalia Suša Vugec; Vesna Bosilj Vukšić
Source: check_circle
Crossref

INTERESTS OF DIGITAL NATIVES IN LEARNING BUSINESS INFORMATICS: WHAT DIFFERENCE DO 5 YEARS MAKE?

2023-03 | Conference paper
DOI: 10.21125/inted.2023.0124
Contributors: Dalia Suša Vugec; Ljubica Milanović Glavan; Jasmina Pivar
Source: check_circle
Crossref

Green Designs in Hydraulics—Construction Infrastructures for Safe Agricultural Tourism and Sustainable Sports Tourism Facilities Mitigating Risks of Tourism in Crisis at Post COVID-19 Era

2022 | Book chapter
DOI: 10.1007/978-981-16-9701-2_4
Contributors: Tilemachos Koliopoulos; Dimitris Papakonstantinou; K. Ciarkowska; Jacek Antonkiewicz; F. Gambus; Fateh Mebarek-Oudina; Ljubica Milanovic; Bojan Bjelica; Nikola Aksovic; Radica Alempijevic et al.
Source: check_circle
Crossref

Razvoj pametnih gradova u Republici Hrvatskoj

Elektronički zbornik radova Veleučilišta u Šibeniku
2021-12-23 | Journal article
DOI: 10.51650/ezrvs.15.3-4.8
Contributors: Ljubica Milanović Glavan; Nikolina Filić
Source: check_circle
Crossref

A literature review of digital transformation in healthcare

2020 43rd International Convention on Information, Communication and Electronic Technology, MIPRO 2020 - Proceedings
2020 | Conference paper
DOI: 10.23919/MIPRO48935.2020.9245259
EID:

2-s2.0-85097225912
Contributors: Ivancic, L.; Glavan, L.J.M.; Vuksic, V.B.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

Determining business process maturity levels by using cluster analysis: Case of Croatia

Proceedings of the 15th International Symposium on Operations Research, SOR 2019
2019 | Conference paper
EID:

2-s2.0-85094669863
Contributors: Glavan, L.M.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

Determining business process maturity levels by using cluster analysis: Case of Croatia

Proceedings of the 15th International Symposium on Operational Research, SOR 2019
2019 | Conference paper
EID:

2-s2.0-85085734294
Contributors: Glavan, L.M.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

Propositions on the interaction of organizational culture with other factors in the context of BPM adoption

Business Process Management Journal
2018 | Journal article
DOI: 10.1108/BPMJ-02-2017-0023
EID:

2-s2.0-85044288453
Contributors: Indihar ?temberger, M.; Buh, B.; Milanovi? Glavan, L.; Mendling, J.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

Propositions on the interaction of organizational culture with other factors in the context of BPM adoption

Business Process Management Journal
2018 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Examining the impact of business process orientation on organizational performance: the case of Croatia

Croatian Operational Research Review
2017 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Examining the impact of business process orientation on organizational performance: The case of Croatia

Croatian Operational Research Review
2017 | Journal article
DOI: 10.17535/crorr.2017.0009
EID:

2-s2.0-85046080245

Part of ISSN: 18489931 18480225
Contributors: Glavan, L.M.; Vukšić, V.B.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

Social Business Process Management and Business Process Management Maturity

World Academy of Science, Engineering and Technology, International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering
2017 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Case Study of Conceptual Framework for Process Performance

14th Annual International Conference on Politics
2016 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Conceptual Framework of Process Performance Measurement Model: A Case Study of Croatian Company

Zbornik radova Veleučilišta u Šibeniku
2016 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

CONCEPTUAL FRAMEWORK OF PROCESS PERFORMANCE MEASUREMENT MODEL: A CASE STUDY OF CROATIAN COMPANY

Zbornik radova Veleučilišta u Šibeniku
2016 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Information systems in business

2016 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

KNOWLEDGE MANAGEMENT SYSTEMS: CASE STUDY OF CROATIAN COMPANIES

5th International" Conference Vallia Aurea" focus on: Research and Innovation
2016 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

KONCEPTUALNI MODEL SUSTAVA ZA MJERENJE PROCESNE USPJEŠNOSTI POSLOVANJA: STUDIJA SLUČAJA HRVATSKOG PODUZEĆA

Zbornik radova Veleučilišta u Šibeniku
2016 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Specific information processing for decision support

Informacijski sustavi u poslovanju
2016 | Book chapter
Source: Self-asserted source
Ljubica Milanović Glavan

Study of Software Development in Developing Countries: Case of Croatia

International Journal of Communications
2016 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

The Success Factors of Business Process Management: a Case Study of Croatian Company

" An Enterprise Odyssey: Saving The Sinking Ship Through Human Capital"
2016 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

THE SUCCESS FACTORS OF BUSINESS PROCESS MANAGEMENT: A CASE STUDY OF CROATIAN COMPANY

An Enterprise Odyssey. International Conference Proceedings
2016 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Added Values Of Social Crm: The Examination Of Customer Perspective

Economic Review-Journal of Economics and Business
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Analiza korištenja Internet bankarstva među studentskom populacijom u Republici Hrvatskoj

Zbornik radova Veleučilišta u Šibeniku
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

ANALYSIS OF USING INTERNET BANKING SERVICES AMONG THE STUDENT POPULATION IN CROATIA

Zbornik radova Veleučilišta u Šibeniku
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

BUSINESS PROCESS ORIENTATION IN CROATIAN COMPANIES

READINGS BOOK
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Comparative Advantages of Software Industry in Developing Countries: Study of Structure, Market Strategies and Software Development Approaches in Croatian Software Companies

19th International Conference on Computers (part of CSCC'15)
2015 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Decision tree learning for detecting turning points in business process orientation: a case of Croatian companies

Croatian Operational Research Review
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Information Technology for Business Process Management in Insurance Companies

World Academy of Science, Engineering and Technology, International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

THE ROLE OF PROCESS PERFORMANCE MEASUREMENT IN BPM ADOPTION OUTCOMES IN CROATIA.

Economic & Business Review
2015 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Analysis of Business Process Orientation in Croatian Companies

Zbornik radova (Journal of Economy and Business), Mostar
2014 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Business Process Orientation: Case of Croatia

International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 8 (6)
2014 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Conceptual model of process performance measurement system

2014 | Dissertation or Thesis
Source: Self-asserted source
Ljubica Milanović Glavan

DECISION TREE LEARNING FOR TURNING POINTS DETECTION IN BUSINESS PROCESS ORIENTATION: CASE OF CROATIA

15th International Conference on Operational Research, koi 2014
2014 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

PROCESNA INFORMACIJSKA TEHNOLOGIJA U PODUZEĆIMA REPUBLIKE HRVATSKE

Zbornik radova Veleučilišta u Šibeniku
2014 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Process information technology in Croatian companies

Zbornik radova Veleučilišta u Šibeniku
2014 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

THE IMPACT OF BUSINESS PROCESS ORIENTATION ON ORGANIZATIONAL PERFORMANCE

4th INTERNATIONAL CONFERENCE VALLIS AUREA, FOCUS ON: REGIONAL AND INNOVATION DEVELOPMENT
2014 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Basic Skills of Business Informatics

2013 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Integrated Business Information System SAP: Manual

2013 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Information Technologies in Business: Manual 4th Edition

2012 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Perfomance Measurement System for Process-Oriented Companies

Global Management, Finance & Information Technology Research Conference
2012 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Performance Measurement in Process Oriented Companies

3rd international conference VALLIS AUREA, focus on: Regional development
2012 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Understanding process performance measurement systems

Business Systems Research
2011 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

UPRAVLJANJE POSLOVNIM PROCESIMA U PODUZECIMA REPUBLIKE HRVATSKE

Sarajevo Business and Economics Review
2011 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

E-government policy and implementation in croatia

Proceedings of the International Conference on Information Technology Interfaces, ITI
2010 | Conference paper
EID:

2-s2.0-77957192063

Part of ISSN: 13301012
Contributors: Vuksic, V.B.; Pozgaj, Z.; Milanovic, L.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

E-government policy and implementation in Croatia

Information Technology Interfaces (ITI), 2010 32nd International Conference on
2010 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Turning points in business process orientation maturity model: an east european survey

WSEAS transactions on business and economics
2010 | Journal article
Source: Self-asserted source
Ljubica Milanović Glavan

Turning points in business process orientation maturity model: An East European survey

WSEAS Transactions on Business and Economics
2010 | Journal article
EID:

2-s2.0-77949748333

Part of ISSN: 11099526
Contributors: Vlahovic, N.; Milanovic, L.; Skrinjar, R.
Source: Self-asserted source
Ljubica Milanović Glavan via Scopus - Elsevier

Using data mining methodology for detecting turning points in business process orientation maturity models

Recent Advances in Management, Marketing, Finance-Proceedings of the The 4th WSEAS International Conference on Management, Marketing and Finances (MMF'10)/Mastorakis, N
2010 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan

Business Process Interoperability Model: A Case Study of E-Charter

4th International Conference �An Enterprise Odyssey: Tourism - Governance and Entrepreneurship�
2008 | Conference paper
Source: Self-asserted source
Ljubica Milanović Glavan
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