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Biography

Susana Silva is a senior lecturer at the School of Hospitality and Tourism of Polytechnic of Porto (ESHT/P.PORTO), with graduation, master's and PhD in Psychology.

She teaches in undergraduate and master courses in restaurant management, tourism, and hospitality on Human Resources Management, Communication, Interpersonal Relations, Organisational Behavior, Human Resources in Tourism, Research Methods and Techniques, Leadership and Team Development, Human Resources Development, Research Methodologies, and Customer Behavior.

She was the President of the Pedagogical Council (2019 - 2023). Currently she is member of the Scientific Council at ESHT/P.PORTO.

She was head of the Communication Office at ESHT/P.PORT member of the Unit of eLearning and Pedagogical Innovation of P.PORTO (EIPP/P.PORTO).

As a researcher, she integrates as principal researcher CEOS.PP – Centre of organizational and social studies, and as research collaborator CiTUR – Centre for Tourism Research, Development, and Innovation. Her research interests are in the field of social sustainability, human resources management, leadership, communication, hard and soft skills, research methodologies, and customer behaviour applied to the field of tourism and hospitality.
She has been a member of the organization and scientific committee of several national and international academic seminars and conferences and has several scientific papers and communications. Se has participate in several research projects as a resercher.
Currently, she coordinate the Erasmus project HOSP-ECO.

Activities

Employment (3)

Escola Superior de Hotelaria e Turismo do Instituto Politécnico do Porto: Vila do Conde, Porto, PT

2016-08 to present (Management)
Employment
Source: Self-asserted source
susana silva

Institute of Account and Administration of Porto - Polythechnic of Porto: Porto, PT

2015-10-01 to 2018-07-31 (Social Sciences)
Employment
Source: Self-asserted source
susana silva

School of Managment and Industrial Studies - Polythechnic of Porto: Vila do Conde, PT

2012-10-01 to 2016-07-31
Employment
Source: Self-asserted source
susana silva

Education and qualifications (3)

University of MInho: Braga, PT

2007 to 2011 | PhD in Psycholohy
Education
Source: Self-asserted source
susana silva

University of Minho: Braga, Braga, PT

2004 to 2007 (Master in Psychology)
Education
Source: Self-asserted source
susana silva

University of Minho: Braga, PT

1997 to 2002 | Undergradute in Psychology
Education
Source: Self-asserted source
susana silva

Funding (8)

GreenHost

2024-03 to 2028-02 | Contract
ERASMUS-EDU-2023-PEX-COVE (Brussels, BE)
Source: Self-asserted source
susana silva

HOSP-ECO Sustainability Leadership in Hospitality

2022-12 to 2024-12 | Contract
Erasmus (Porto, PT)
Source: Self-asserted source
susana silva

TalentTour - Talent Management in Tourism and Hospitality Sector

2022-12 to 2024-11 | Contract
CITUR (Coimbra, PT)
Source: Self-asserted source
susana silva

CEGAS - Economia circular para uma gastronomia sustentável: diagnóstico e adoção de boas práticas na restauração

2022-12 to 2024-11 | Contract
CITUR (Coimbra, PT)
Source: Self-asserted source
susana silva

ACADIGIA Accelerating aCAdemia´s DIGItal readiness for online and blended Augmented Teaching

2021-04 to 2023-08 | Contract
KA2 - Cooperation for innovation and the exchange of good practices : KA226 - Partnerships for Digital Education Readiness (Porto, PT)
Source: Self-asserted source
susana silva

Summer School in Tourism - Digital Transformation in Catering

2020-08-10 to 2020-11-10 | Contract
Fundação para a Ciência e a Tecnologia (Lisboa, PT)
GRANT_NUMBER:

40(20/7/233)

Source: check_circle
CIÊNCIAVITAE

Summer School in Pedagogical Innovation

2020-08-07 to 2020-11-07 | Contract
Fundação para a Ciência e a Tecnologia (Lisboa, PT)
GRANT_NUMBER:

processo 35 (20/7/232)

Source: check_circle
CIÊNCIAVITAE

Developement history, phsysical and psychological adaptation, meanings in morbid obese: a longitudinal study

Grant
Foundation of Scince and Thecnology (Lisbon, PT)
GRANT_NUMBER:

SFRH/BD/37069/2007.

Source: Self-asserted source
susana silva

Works (50 of 145)

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The Value of Skills for a Sustainable Tourism and Hospitality Industry

Tourism and Hospitality
2025-01-23 | Journal article
Contributors: Susana Silva; Cândida Silva; Mónica Oliveira
Source: check_circle
Crossref
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Cooking Up a Sustainable Future: insights of Circular Economy in Restaurants

Proceedings of the International Conference on Tourism Research
2024 | Conference paper
EID:

2-s2.0-85193986705

Part of ISSN: 25163612
Contributors: Maia, B.; Silva, S.; Melo, A.; Silva, G.; Azevedo, D.; Camões, H.; Melo, C.
Source: Self-asserted source
susana silva via Scopus - Elsevier
grade
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Higher Education Students’ Perceptions of Emergency Remote Teaching: Degree Levels and Knowledge Domains

Lecture Notes in Educational Technology
2024 | Book chapter
EID:

2-s2.0-85194553984

Part of ISSN: 21964971 21964963
Contributors: Lima, V.; Silva, S.; Silva, C.; Fernandes, J.; Peres, P.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Human Resources Management and the Impact of the Restaurant Opening Hours: An Exploratory Study

Proceedings of the International Conference on Tourism Research
2024 | Conference paper
EID:

2-s2.0-85193973701

Part of ISSN: 25163612
Contributors: Azevedo, D.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Improving Environmental Sustainability in Hospitality and Tourism: the Key Strategies

Proceedings of the International Conference on Tourism Research
2024 | Conference paper
EID:

2-s2.0-85193943016

Part of ISSN: 25163612
Contributors: Oliveira, M.; Silva, S.; Silva, C.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Instagram as a Digital Marketing Tool of a Hotel Brand

Proceedings of the International Conference on Tourism Research
2024 | Conference paper
EID:

2-s2.0-85193996995

Part of ISSN: 25163612
Contributors: Silva, C.; Silva, S.; Rodrigues, A.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Social Sustainability: Challenges to the Restaurant Sector

Proceedings of the International Conference on Tourism Research
2024 | Conference paper
EID:

2-s2.0-85193984811

Part of ISSN: 25163612
Contributors: Maia, B.; Silva, S.; Melo, A.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Tourism Sector: Evidence Of Business Dynamics in Portugal

European Journal of Tourism, Hospitality and Recreation
2024-12-01 | Journal article
Contributors: Vânia Costa; Raquel Pereira; Isabel Sofia Loureiro; Sara Campinho; Andreia Moura; Maria do Rosário Mira; Goretti Silva; Susana Silva
Source: check_circle
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Exploring Employee Experience: Millennial Human Resources Practitioners in the IT Sector

European Conference on Management Leadership and Governance
2024-11-13 | Journal article
Contributors: Dora Martins; Susana Silva; Inês Sousa
Source: check_circle
Crossref
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TEACHERS’ PERCEPTION OF REMOTE LEARNING DURING THE COVID-19 PANDEMIC: LESSONS LEARNED AND RECOMMENDATIONS FOR THE FUTURE

2024-07 | Conference paper
Contributors: Susana Silva; Cândida Silva; Paula Peres; Amélia Carvalho; Joana Fernandes; Vanda Lima
Source: check_circle
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Developing Curriculum for Emergency Remote Learning Environments

IGI Global
2023 | Edited book
SOURCE-WORK-ID:

cv-prod-id-3270526

Contributors: Silva, Susana; Paula Peres; Candida Silva
Source: check_circle
CIÊNCIAVITAE

Gender Bias in the Hospitality Sector: Female and Male Jobs

Proceedings of the International Conference on Tourism Research
2023 | Conference paper
EID:

2-s2.0-85168100274

Part of ISSN: 25163612
Contributors: Silva, S.; Couto, M.J.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Paradoxes in Tourism and Hospitality Sectors: From Work-Life Balance to Work-Life Conflict in Shift Work

Smart Innovation, Systems and Technologies
2023 | Conference paper
EID:

2-s2.0-85164962398

Part of ISBN: 9789811999598
Part of ISSN: 21903026 21903018
Contributors: Martins, D.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Professional Profile in the Hospitality Sector: The Hostels’ Case

Smart Innovation, Systems and Technologies
2023 | Conference paper
EID:

2-s2.0-85174445834

Part of ISBN: 9789819903368
Part of ISSN: 21903026 21903018
Contributors: Silva, S.; Silva, C.; Marques, A.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Social Media in Hotel Crisis Communication: A Case Study

Proceedings of the International Conference on Tourism Research
2023 | Conference paper
EID:

2-s2.0-85178301485

Part of ISSN: 25163612
Contributors: Silva, C.; Silva, S.; Rodrigues, B.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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The Employer Branding Practices in the Attraction and Retention of Employees: The Case of the Portuguese Hotel Industry

Proceedings of the International Conference on Tourism Research
2023 | Conference paper
EID:

2-s2.0-85178287360

Part of ISSN: 25163612
Contributors: Silva, S.; Pires, C.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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The Pilgrim Consumer Behaviour Along the Way of St. James

Proceedings of the International Conference on Tourism Research
2023 | Conference paper
EID:

2-s2.0-85178314877

Part of ISSN: 25163612
Contributors: Monteiro, R.; Silva, S.; Azevedo, D.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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INTERACTING WITH “ZOOMIES”: DIFFICULTIES AND CHALLENGES THROUGH THE EYES OF LECTURERS

2023-07 | Conference paper
Contributors: Amélia Carvalho; Vanda Lima; Susana Silva; Cândida Silva; Joana Fernandes; Paula Peres
Source: check_circle
Crossref
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LEARNING INSIDE THE BOX: STUDENTS’ PERCEPTIONS OF EMERGENCY REMOTE LEARNING

2023-07 | Conference paper
Contributors: Joana Fernandes; Susana Silva; Cândida Silva; Vanda Lima; Amélia Carvalho; Paula Peres
Source: check_circle
Crossref
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Gender Bias in the Hospitality Sector: Female and Male Jobs

2023-05-26 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3596496

Part of ISSN: 2516-3612
Part of ISSN: 2516-3604
Contributors: Susana Silva; Maria João Couto
Source: check_circle
CIÊNCIAVITAE

Social media in hotel crisis communication: a case study

2023-05-26 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3596497

Part of ISSN: 2516-3612
Part of ISSN: 2516-3604
Contributors: Cândida Silva; Susana Silva; Bruna Rodrigues
Source: check_circle
CIÊNCIAVITAE

The Pilgrim Consumer Behaviour along the Way of St. James

2023-05-26 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3596495

Part of ISSN: 2516-3612
Part of ISSN: 2516-3604
Contributors: Rafael Monteiro; Susana Silva; Daniel Azevedo
Source: check_circle
CIÊNCIAVITAE

PEER ASSESSMENT: THE PERCEPTIONS OF HOSPITALITY AND TOURISM STUDENTS

2023-03 | Conference paper
Contributors: Susana Silva; Cândida Silva
Source: check_circle
Crossref
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THE USE OF ICT STRATEGIES IN TEACHING IN HIGHER EDUCATION: THE EXPECTATIONS OF HOSPITALITY, TOURISM, AND RESTAURANT STUDENTS

2023-03 | Conference paper
Contributors: Susana Silva; Maria João Couto; Cândida Silva
Source: check_circle
Crossref
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Describing Skills in Hotel Management Syllabi: A View From the Field

Proceedings of the International Conference on Tourism Research
2022 | Conference paper
EID:

2-s2.0-85178156056

Part of ISSN: 25163612
Contributors: Silva, R.; Soares, G.; Pataco, T.; Oliveira, M.; Silva, S.; Silva, C.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Preface

Proceedings of the International Conference on Tourism Research
2022 | Conference paper
EID:

2-s2.0-85178169556

Part of ISSN: 25163612
Contributors: Silva, C.; Oliveira, M.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Proceedings of the 5th International Conference on Tourism Research

2022 | Edited book
SOURCE-WORK-ID:

cv-prod-id-3270205

Contributors: Candida Silva; Mónica Oliveira; Silva, Susana
Source: check_circle
CIÊNCIAVITAE

Shift Work and Quality of Life on Tourism, Hospitality and Restaurant Industry: The Portuguese Context

Proceedings of the International Conference on Tourism Research
2022 | Conference paper
EID:

2-s2.0-85178165535

Part of ISSN: 25163612
Contributors: Silva, S.; Martins, D.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Teachers’ Perceptions of Remote Learning during the Pandemic: A Case Study

Education Sciences
2022 | Journal article
EID:

2-s2.0-85140579417

Part of ISSN: 22277102
Contributors: Silva, S.; Fernandes, J.; Peres, P.; Lima, V.; Silva, C.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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THE BEHAVIOR OF THE PORTUGUESE TOWARDS TRAVEL AGENCIES

Cuadernos de Turismo
2022 | Journal article
Contributors: Gavina, Beatriz; Silva, Susana
Source: check_circle
Web of Science Researcher Profile Sync
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Tourism Events: Bringing Innovation to the North of Portugal

Tourism, Hospitality and Event Management
2022 | Book chapter
EID:

2-s2.0-85125442027

Part of ISSN: 25105000 25104993
Contributors: Silva, S.; Silva, C.; Alves, J.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Paradoxes in tourism and hospitality sectors: From work-life balance to work-life conflict in shift work

International Conference On Tourism Technology And Systems
2022-11-05 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3270203

Contributors: Dora Martins; Silva, Susana
Source: check_circle
CIÊNCIAVITAE

Professional profile in the hospitality sector: the hostels’ case

International Conference On Tourism Technology And Systems
2022-11-05 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3270198

Contributors: Silva, Susana; Candida Silva; Ana Marques
Source: check_circle
CIÊNCIAVITAE

THE PORTUGUESE’S BEHAVIOR TOWARDS TRAVEL AGENCIES

Cuadernos de Turismo
2022-05-30 | Journal article
Contributors: Beatriz Gavina; Susana Silva
Source: check_circle
Crossref
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Shift Work and Quality of Life on Tourism, Hospitality and Restaurant Industry: The Portuguese Context

5th International Conference on Tourism Research
2022-05-19 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3270195

Contributors: Dora Martins; Silva, Susana
Source: check_circle
CIÊNCIAVITAE

Describing skills in hotel management syllabi: a view from the field

International Conference on Tourism Research
2022-05-11 | Journal article
SOURCE-WORK-ID:

cv-prod-id-3166430

Contributors: Rosa Silva; Gisela Soares; Teresa Pataco; Mónica Oliveira; Susana Silva; Cândida Silva
Source: check_circle
CIÊNCIAVITAE

EMERGENCY REMOTE TEACHING: PERCEPTIONS IN HIGHER EDUCATION

2022-03 | Conference paper
Contributors: Cândida Silva; Amélia Carvalho; Paula Peres; Joana Fernandes; susana Silva; Vanda Lima
Source: check_circle
Crossref
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PROBLEM-BASED LEARNING FOR DEVELOPING INTERPERSONAL SKILLS: THE CASE OF HOSPITALITY AND TOURISM STUDENTS

2022-03 | Conference paper
Contributors: Susana Silva; Maria João Couto
Source: check_circle
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Digital technologies to minimize the impact of the covid-19 pandemic in restaurant sector

Proceedings of the International Conference on Tourism Research
2021 | Conference paper
EID:

2-s2.0-85117241755

Part of ISSN: 25163612
Contributors: Brochado, D.; Silva, C.; Silva, S.; Azevedo, D.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Great Expectations

Handbook of Research on Human Capital and People Management in the Tourism Industry
2021 | Book chapter
SOURCE-WORK-ID:

cv-prod-id-2518489

Contributors: Silva, Susana; Silva, Cândida; Soares, Gisela
Source: check_circle
CIÊNCIAVITAE

Hospitality in Holiday Rentals: Guest Satisfaction

Tourism, Hospitality and Event Management
2021 | Book chapter
EID:

2-s2.0-85125403845

Part of ISSN: 25105000 25104993
Contributors: Madeira, M.; Silva, S.; Pataco, T.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Human resources consultants: what digital skills?

2021 | Conference paper
SOURCE-WORK-ID:

cv-prod-id-3693192

OTHER-ID:

@conferenceObject{http://hdl.handle.net/10400.22/17919,title = {Proceedings of the 37th International Business Information Management Association (IBIMA). Innovation Management and information Technology impact on Global Economy in the Era of Pandemic},co

Part of ISSN: 2767-9640
Contributors: Antunes, Andreia; Martins, Dora; Silva, Susana; Silva, Cândida
Source: check_circle
CIÊNCIAVITAE

Knowledge management through competencies: An exploratory study in the automotive industry sector

Proceedings of the European Conference on Knowledge Management, ECKM
2021 | Conference paper
EID:

2-s2.0-85117143382

Part of ISSN: 20488971 20488963
Contributors: Martins, D.; Oliveira, A.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Motivation as a lever for service excellence

Proceedings of the International Conference on Tourism Research
2021 | Conference paper
EID:

2-s2.0-85117208972

Part of ISSN: 25163612
Contributors: Silva, A.I.; Oliveira, M.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Preface

Proceedings of the International Conference on Tourism Research
2021 | Conference paper
EID:

2-s2.0-85117208455

Part of ISSN: 25163612
Contributors: Silva, C.; Oliveira, M.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Recursos humanos: um modelo compreensivo do campo

A gestão de recursos humanos a múltiplas vozes: experiências ibéricas e lusófonas
2021 | Book chapter
SOURCE-WORK-ID:

cv-prod-id-3693193

OTHER-ID:

@bookPart{http://hdl.handle.net/10400.22/18864,title = {A gestão de recursos humanos a múltiplas vozes: experiências ibéricas e lusófonas},}

Contributors: Meirinhos, Viviana; Rodrigues, Ana Cláudia; Couto, Ana Isabel; Martins, Ana Luísa; Vieira, Diana; Martins, Dora; Lousã, Eva Petiz; et al.
Source: check_circle
CIÊNCIAVITAE

The competences in the digital era in the tourism and hospitality sector

Proceedings of the International Conference on Tourism Research
2021 | Conference paper
EID:

2-s2.0-85117248080

Part of ISSN: 25163612
Contributors: Neves, C.; Silva, S.; Martins, D.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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The impact of tourism in the restaurant business: A case study in the city of oporto

Proceedings of the International Conference on Tourism Research
2021 | Conference paper
EID:

2-s2.0-85117171986

Part of ISSN: 25163612
Contributors: Rocha, A.; Azevedo, D.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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The importance of shift work: The hospitality sector

Journal of Tourism and Development
2021 | Journal article
EID:

2-s2.0-85111641807

Part of ISSN: 21821453 16459261
Contributors: Martins, D.; Amaro, S.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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The way of st. James: Food consumption patterns of pilgrims

Proceedings of the International Conference on Tourism Research
2021 | Conference paper
EID:

2-s2.0-85117176106

Part of ISSN: 25163612
Contributors: Monteiro, R.; Azevedo, D.; Silva, S.
Source: Self-asserted source
susana silva via Scopus - Elsevier
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Items per page:
Page 1 of 3

Peer review (17 reviews for 12 publications/grants)

Review activity for Career development international. (2)
Review activity for Community mental health journal. (1)
Review activity for Economics and Environment. (1)
Review activity for Information systems journal. (1)
Review activity for International journal of e-business research. (2)
Review activity for International journal of innovation and technology management. (2)
Review activity for International journal of psychological research (1)
Review activity for Proceedings of the ... International Business Information Management Association Conference. (2)
Review activity for Qeios. (1)
Review activity for Studies in higher education. (2)
Review activity for Technology in society. (1)
Review activity for Tourism and hospitality management. (1)