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ResearcherID: A-1250-2017
Scopus Author ID: 56939988100

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Works (21)

The Impact of Evolving Technologies on Restaurant Consumer Health

2024-12-02 | Book chapter
DOI: 10.4018/979-8-3693-7683-6.ch008
Contributors: Jia Yanan; Anshul Garg; Kandappan Balasubramanian
Source: check_circle
Crossref

The Future of Hotels Robotics, AI, and Service Automation in Practice

2024-11-22 | Book chapter
DOI: 10.4018/979-8-3693-9699-5.ch011
Contributors: Zhuoma Yan; Rupam Konar; Kandappan Balasubramanian
Source: check_circle
Crossref

The Role of Service Robots in Restaurant Settings: A Meta-Analysis Study on Consumer Behavior and Intentions

International Journal of Human–Computer Interaction
2024-11-15 | Journal article
DOI: 10.1080/10447318.2024.2426048
Contributors: Yanan Jia; Anshul Garg; Kandappan Balasubramanian
Source: check_circle
Crossref

AI Integration in Service Marketing and its Effect on Hotel Staff Productivity

Integrating AI-Driven Technologies Into Service Marketing
2024-08-29 | Book chapter
DOI: 10.4018/979-8-3693-7122-0.ch005
Part of ISBN: 9798369371220
Contributors: Xiaoyan Yang; Kandappan Balasubramanian; Joaquim D. Soeiro
Source: check_circle
IGI Global

Role of Virtual Reality Technology in Sustainable Travel Behaviour and Engagement Among Millennials

Promoting Responsible Tourism With Digital Platforms
2024-06-03 | Book chapter | Author
DOI: 10.4018/979-8-3693-3286-3.ch001
Part of ISBN: 9798369332863
Contributors: Rupam Konar; Lazey Doma Bhutia; Kevin Fuchs; Kandappan Balasubramanian
Source: check_circle
IGI Global
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Preferred source (of 2)‎

Preparing instructors to transition to online distance learning: a pandemic panacea?

Innoeduca. International Journal of Technology and Educational Innovation
2024-06-01 | Journal article
DOI: 10.24310/ijtei.101.2024.16820
Contributors: Siti Nurul Atiqah; Mohd Hafiz Hanafiah; Hazmal Ismail; Kandappan Balasubramaniam
Source: check_circle
Crossref

Exploring measures to enhance the low adoption rate of IR 4.0 technologies: a qualitative inquiry with hotels during COVID-19

European Journal of Innovation Management
2024-05-30 | Journal article
DOI: 10.1108/EJIM-09-2022-0484
Contributors: Benjamin Appiah Osei; Neethiahnanthan Ari Ragavan; Balasubramanian Kandappan; Foster Frempong
Source: check_circle
Crossref

Blockchain Enterprise: Use Cases on Multiple Industries

EAI/Springer Innovations in Communication and Computing
2022 | Book chapter
DOI: 10.1007/978-3-030-76216-2_8
EID:

2-s2.0-85114419259

Part of ISSN: 25228609 25228595
Contributors: Narayanaswamy, T.; Karthika, P.; Balasubramanian, K.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Customer Brand Personality, Dining Experience, and Satisfaction at Luxury Hotel Restaurants

Journal of Tourism and Services
2022 | Journal article
DOI: 10.29036/jots.v13i24.278
EID:

2-s2.0-85133853707

Part of ISSN: 18045650
Contributors: Ismail, T.A.T.; Zahari, M.S.M.; Hanafiah, M.H.; Balasubramanian, K.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier
grade
Preferred source (of 2)‎

Digital trust in the hotel industry - An international customer/supplier perspective

Trust and Digital Business: Theory and Practice
2022 | Book chapter
Part of DOI: 10.4324/9781003266525-13
EID:

2-s2.0-85138906551

ISBN: 9781003266525 9781032210520
Contributors: Balasubramanian, K.; Konar, R.; Tul-Krzyszczuk, A.; Launer, M.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Moving Forward with Augmented Reality Menu: Changes in Food Consumption Behaviour Patterns

Asia-Pacific Journal of Innovation in Hospitality and Tourism
2022 | Journal article
EID:

2-s2.0-85142922872

Part of ISSN: 22891471
Contributors: Balasubramanian, K.; Konar, R.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

What innovations would enable the tourism and hospitality industry in Malaysia to rebuild?

Worldwide Hospitality and Tourism Themes
2022 | Journal article
DOI: 10.1108/WHATT-05-2022-0057
EID:

2-s2.0-85137998228

Part of ISSN: 17554225 17554217
Contributors: Balasubramanian, K.; Hanafiah, M.H.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier
grade
Preferred source (of 2)‎

Acceptance of consumer-oriented health information technologies (chits): Integrating technology acceptance model with perceived risk

Informatica (Slovenia)
2021 | Journal article
DOI: 10.31449/inf.v45i6.3484
EID:

2-s2.0-85116789618

Part of ISSN: 18543871 03505596
Contributors: Sinha, M.; Fukey, L.; Balasubramanian, K.; Kunasekaran, P.; Ragavan, N.A.; Hanafiah, M.H.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Rethinking the Learning Space to Build 21st Century Learning Skills: Bringing Simulation-Based Gamification to the Hospitality Higher Education

Asia-Pacific Journal of Innovation in Hospitality and Tourism
2021 | Journal article
EID:

2-s2.0-85125951539

Part of ISSN: 22891471
Contributors: Ragavan, N.A.; Balasubramanian, K.; Francis, R.S.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Factors affecting hotel employees’ attrition and turnover: Application of pull-push-mooring framework

International Journal of Hospitality Management
2019 | Journal article
DOI: 10.1016/j.ijhm.2019.04.003
EID:

2-s2.0-85064257678

Part of ISSN: 02784319
Contributors: Haldorai, K.; Kim, W.G.; Pillai, S.G.; Park, T.E.; Balasubramanian, K.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier
grade
Preferred source (of 2)‎

Factors Influencing Millennials’ Satisfaction of Café Restaurants in Kuala Lumpur, Malaysia

Asia-Pacific Journal of Innovation in Hospitality and Tourism
2019 | Conference paper
EID:

2-s2.0-85088936904

Part of ISSN: 22891471
Contributors: Krisnamoorthy, M.; Balasubramanian, K.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

What are the key challenges faced by the Malaysian hospitality and tourism industry in the context of industrial revolution 4.0?

Worldwide Hospitality and Tourism Themes
2019 | Journal article
DOI: 10.1108/WHATT-11-2018-0079
EID:

2-s2.0-85091036067

Part of ISSN: 17554225 17554217
Contributors: Balasubramanian, K.; Ragavan, N.A.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Going green: Eco-friendly food packaging used by Malaysian food truck entrepreneurs at the 29th SEA games

Asia-Pacific Journal of Innovation in Hospitality and Tourism
2018 | Journal article
EID:

2-s2.0-85055833545

Part of ISSN: 22891471
Contributors: Balasubramanian, K.; Krisnamoorthy, M.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

The Bubble Drink Industry in Malaysia: An Empirical Assessment of Repurchase Intention

Asia-Pacific Journal of Innovation in Hospitality and Tourism
2018 | Journal article
EID:

2-s2.0-85125759268

Part of ISSN: 22891471
Contributors: Balasubramanian, K.; Mun, F.W.; Ramalingam, V.; Hui, V.C.S.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Customer preference’s to select a restaurant through smart phone applications: An exploratory study

Advanced Science Letters
2015 | Journal article
DOI: 10.1166/asl.2015.6081
EID:

2-s2.0-84946032855

Part of ISSN: 19367317 19366612
Contributors: Balasubramanian, K.; Balraj, A.; Kumar, J.; Jaykumar
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier

Hotel career perceptions of final year hospitality degree students

Advanced Science Letters
2015 | Journal article
DOI: 10.1166/asl.2015.6171
EID:

2-s2.0-84946922968

Part of ISSN: 19367317 19366612
Contributors: JayKumar, V.; Balasubramanian, K.; Kumar, J.; Francis, R.S.; Sangaran, G.
Source: Self-asserted source
Kandappan Balasubramanian via Scopus - Elsevier
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