Personal information

Tourism, service quality, loyalty, satisfaction
Czech Republic

Activities

Employment (1)

Mendel University in Brno: Brno, CZ

Associate Professor (Faculty of Business and Economics/Department of Marketing and Trade)
Employment
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Mendel University in Brno

Works (50)

Decomposition of the Dimension of Wine Destination for the Experiences of Tourists: The Concept of 'Winescape'

Nature-based Tourism and Wellbeing: Impacts and Future Outlook
2024 | Book chapter
Part of ISBN: 978-1-80062-139-8
OTHER-ID:

OBD43926534

Source: check_circle
Mendel University in Brno

Shifting the Focus From Mere Wine (and) Tourism to the Wine Destination and Winescape Concept

DETUROPE (The Central European Journal of Regional Development and Tourism)
2023 | Journal article
Part of ISSN: 1821-2506
WOSUID:

WOS:001181169600004

EID:

2-s2.0-85193075522

OTHER-ID:

OBD43926311

Source: check_circle
Mendel University in Brno

Impact of Covid-19 Pandemic on Tourist Behavior: A Case Study on South Moravia

European Countryside
2023-06-01 | Journal article
Contributors: Lukáš Makáň; Kateřina Ryglová; Ida Rašovská; Petr Štumpf; Jakub Šácha
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Crossref

Impact of the COVID-19 pandemic on the hotel strategy: Introductory assessment

Czech Journal of Tourism
2022 | Journal article
Part of ISSN: 1805-3580
OTHER-ID:

OBD43924060

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Mendel University in Brno

Removing Uncontrollable Factors in Benchmarking Tourism Destination Satisfaction

Journal of Travel Research
2022 | Journal article
Contributors: Vojtko, Viktor; Stumpf, Petr; Rasovska, Ida; McGrath, Richard; Ryglova, Katerina
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Web of Science Researcher Profile Sync
grade
Preferred source (of 2)‎

Destination satisfaction comparison excluding the weather effect

Current Issues in Tourism
2022-08-03 | Journal article
Contributors: Petr Štumpf; Viktor Vojtko; Richard McGrath; Ida Rašovská; Kateřina Ryglová; Jakub Šácha
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Crossref

Cultural differences as a key determinant of tourist loyalty perception

Acta Academica Karviniensia
2021 | Journal article
Part of ISSN: 1212-415X
OTHER-ID:

OBD43921920

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Mendel University in Brno

Importance-performance analysis approach to destination management

Tourism Economics
2021 | Journal article
Contributors: Rasovska, Ida; Kubickova, Marketa; Ryglova, Katerina
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Web of Science Researcher Profile Sync
grade
Preferred source (of 2)‎

Visitors’ Happiness and Loyalty in the Moravian Wine Region

European Countryside
2021-12-01 | Journal article
Contributors: Andrea Králiková; Patrik Kubát; Kateřina Ryglová
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Crossref

Cultural Tourism as a Possible Driver of Rural Development in Czechia. Wine Tourism in Moravia as a Case Study

European Countryside
2020 | Journal article
Part of ISSN: 1803-8417
OTHER-ID:

OBD43919808

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Mendel University in Brno
grade
Preferred source (of 2)‎

Impact of destination image on satisfaction and loyalty

Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis
2020 | Journal article
Part of ISSN: 1211-8516
EID:

2-s2.0-85082189190

OTHER-ID:

OBD43919111

Source: check_circle
Mendel University in Brno

Achieving Quality and Sustainability in the Czech Business Environment

Achieving Quality and Sustainability in the Czech Business Environment
2018 | Book
OTHER-ID:

OBD43914437

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Mendel University in Brno

Building Customer Loyalty in Rural Destinations as a Pre-Condition of Sustainable Competitiveness

Sustainability
2018 | Journal article
Part of ISSN: 2071-1050
WOSUID:

WOS:000435188000061

EID:

2-s2.0-85044415356

OTHER-ID:

OBD43914803

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Mendel University in Brno
grade
Preferred source (of 2)‎

Genderové rozdíly ve vnímání kvality venkovské destinace cestovního ruchu

Acta Academica Karviniensia
2018 | Journal article
Part of ISSN: 1212-415X
OTHER-ID:

OBD43914898

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Mendel University in Brno

Hodnocení kvality venkovských destinací v České republice návštěvníky

Ekonomická revue cestovného ruchu
2018 | Journal article
Part of ISSN: 0139-8660
OTHER-ID:

OBD43916433

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Mendel University in Brno

Faktory kvality destinace z pohledu poskytovatelů služeb

Acta Academica Karviniensia
2017 | Journal article
Part of ISSN: 1212-415X
OTHER-ID:

OBD43913385

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Mendel University in Brno

Management kvality služeb v cestovním ruchu: Jak zvýšit kvalitu služeb a spokojenost zákazníků

Management kvality služeb v cestovním ruchu: Jak zvýšit kvalitu služeb a spokojenost zákazníků
2017 | Book
OTHER-ID:

OBD43913341

Source: check_circle
Mendel University in Brno

Městský cestovní ruch - význam kvality, co je důležité pro návštěvníky městských destinací

Aktuální témata cestovního ruchu Městský cestovní ruch
2017 | Book chapter
Part of ISBN: 978-80-244-5255-5
OTHER-ID:

OBD43914316

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Mendel University in Brno

Perceiving destination quality on the level of the organization/tourism service provider

Global and national business theories and practice: bridging the past with the future: Conference readings book proceedings
2017 | Conference paper
Part of ISBN: 978-9963-711-56-7
Part of ISSN: 2547-8516
WOSUID:

WOS:000427297600274

OTHER-ID:

OBD43913383

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Mendel University in Brno
grade
Preferred source (of 2)‎

Rural Tourism - Evaluating the Quality of Destination

European Countryside
2017 | Journal article
Part of ISSN: 1803-8417
WOSUID:

WOS:000419991300008

EID:

2-s2.0-85041061697

OTHER-ID:

OBD43914200

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Mendel University in Brno
grade
Preferred source (of 2)‎

The Comparison of Perceived Quality Factors of Czech and Slovak Spa Destinations

Ekonomická revue cestovného ruchu
2017 | Journal article
Part of ISSN: 0139-8660
OTHER-ID:

OBD43913373

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Mendel University in Brno

The quality as a competitive factor of the spa destination

Management and economics in manufacturing: Proceedings of scientific papers
2017 | Conference paper
Part of ISBN: 978-80-228-2993-9
WOSUID:

WOS:000431393000006

OTHER-ID:

OBD43913292

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Mendel University in Brno
grade
Preferred source (of 2)‎

Urban Tourism - The Needs and Demands of Visitors to Urban Destinations

Global Business Conference: Conference Proceedings
2017 | Conference paper
Part of ISSN: 1848-2252
OTHER-ID:

OBD43912978

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Mendel University in Brno

Destination Quality Perception in the Context of Different Behavioural Characteristics of Visitors

Czech Journal of Tourism
2016 | Journal article
Part of ISSN: 1805-3580
OTHER-ID:

OBD43911994

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Mendel University in Brno

Factors of Quality in Wine Tourism

International Conference on Management: Trends of Management in the Contemporary Society: Conference Proceedings
2016 | Conference paper
Part of ISBN: 978-80-7509-451-3
WOSUID:

WOS:000400581300053

OTHER-ID:

OBD43911357

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Mendel University in Brno
grade
Preferred source (of 2)‎

Gender Differences in Perception of the Quality of Rural Tourist Destination

International Conference on Management: Trends of Management in the Contemporary Society: Conference Proceedings
2016 | Conference paper
Part of ISBN: 978-80-7509-451-3
WOSUID:

WOS:000400581300002

OTHER-ID:

OBD43911342

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Mendel University in Brno
grade
Preferred source (of 2)‎

The Dimensions and Quality Factors in Urban Destinations

Czech Hospitality and Tourism Papers
2016 | Journal article
Part of ISSN: 1801-1535
OTHER-ID:

OBD43911996

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Mendel University in Brno

The Influence of Chosen Characteristics of Social Status on Consumer's Perceptions of Destination Quality Factors

Innovation, Entrepreneurship and Digital Ecosystems: Conference Readings Book Proceedings
2016 | Conference paper
Part of ISBN: 978-9963-711-43-7
WOSUID:

WOS:000390841500137

OTHER-ID:

OBD43911024

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Mendel University in Brno
grade
Preferred source (of 2)‎

Using the Cluster Analysis and the Principal Component Analysis in Evaluating the Quality of a Destination

Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis
2016 | Journal article
Part of ISSN: 1211-8516
EID:

2-s2.0-84969964537

OTHER-ID:

OBD43909643

Source: check_circle
Mendel University in Brno

E-shop as a new distribution channel of wine business enterprises

Enterprise and Competitive Environment: Conference Proceedings
2015 | Conference paper
Part of ISBN: 978-80-7509-342-4
WOSUID:

WOS:000380464000089

OTHER-ID:

OBD43910554

Source: check_circle
Mendel University in Brno
grade
Preferred source (of 2)‎

Factors of Visitors Satisfaction in the Context of Destination Quality Evaluation

Innovation, Entrepreneurship and Sustainable Value Chain in a Dynamic Environment: Conference Readings Book Proceedings
2015 | Conference paper
Part of ISBN: 978-9963-711-37-6
WOSUID:

WOS:000371316100134

OTHER-ID:

OBD43908720

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Mendel University in Brno
grade
Preferred source (of 2)‎

Importance-Performance Analysis in the Context of Quality Management of Tourist Information Centres

International Conference Enterprise and Competitive Environment
2015 | Journal article
Contributors: Ryglova, Katerina; Vajcnerova, Ida; Stojarova, Sarka; Prokes, Martin; Skalova, Eva
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Web of Science Researcher Profile Sync

Importance-Performance Analysis in the Context of Quality Management of Tourist Information Centres

Enterprise and Competitive Environment: Conference Proceedings
2015 | Conference paper
Part of ISBN: 978-80-7509-342-4
OTHER-ID:

OBD43908484

Source: check_circle
Mendel University in Brno

IPA, SERVQUAL,SERVPERF v hodnocení kvality hotelových služeb

Hradecké ekonomické dny 2015: Ekonomický rozvoj a management regionů. Díl 3
2015 | Conference paper
Part of ISBN: 978-80-7435-548-6
WOSUID:

WOS:000432426300037

OTHER-ID:

OBD43906991

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Mendel University in Brno
grade
Preferred source (of 2)‎

LIMITING QUALITY FACTORS IN WINE TOURISM SERVICES

Innovation, Entrepreneurship and Sustainable Value Chain in a Dynamic Environment
2015 | Journal article
Contributors: Skalova, Eva; Ryglova, Katerina; Vajcnerova, Ida; Prokes, Martin
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Web of Science Researcher Profile Sync

Multiplying effect in wine tourism development

Enometrics XXII: Conference Proceedings
2015 | Conference paper
Part of ISBN: 978-80-7509-315-8
OTHER-ID:

OBD43907580

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Mendel University in Brno

Satisfaction and Loyalty Factors of Ski Resorts - the Case Study of Slovakia and Austria

Economic Science for Rural Development: 1. Marketing and Sustainable Consumption 2. New Dimensions in the Development of Society
2015 | Conference paper
Part of ISBN: 978-9984-48-190-6
Part of ISSN: 1691-3078
WOSUID:

WOS:000360010100003

OTHER-ID:

OBD43907330

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Mendel University in Brno
grade
Preferred source (of 2)‎

The Main Factors Influencing the Destination Choice, Satisfaction and the Loyalty of Ski Resorts Customers in the Context of Different Research Approaches

Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis
2015 | Journal article
Part of ISSN: 1211-8516
EID:

2-s2.0-84930031158

OTHER-ID:

OBD43907333

Source: check_circle
Mendel University in Brno

The Quality as a Competitive Factor of the Destination

Business Economics and Management (BEM2015)
2015 | Conference paper
Part of ISSN: 2212-5671
OTHER-ID:

OBD43908044

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Mendel University in Brno
grade
Preferred source (of 2)‎

Using exploratory factor analysis for determination of tourist satisfaction factors in the Czech Republic

International Conference Mathematical Methods in Economics (Mme)
2015 | Journal article
Contributors: Mavlikaeva, Lyaysan; Ryglova, Katerina
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Web of Science Researcher Profile Sync

Using Exploratory Factor Analysis for Determination of Tourist Satisfaction Factors in the Czech Republic

Mathematical Methods in Economics 2015: Conference Proceedings
2015 | Conference paper
Part of ISBN: 978-80-261-0539-8
OTHER-ID:

OBD43907392

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Mendel University in Brno

Possible complex approaches towards evaluating the quality of a destination in the context of tourism management

Agricultural Economics (Zemědělská ekonomika)
2014 | Journal article
Contributors: Ryglova, Katerina; Vajcnerova, Ida
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Web of Science Researcher Profile Sync

QUALITY DIMENSIONS IN TOURISM SERVICES

Hradecke Ekonomicke Dny: Ekonomicky Rozvoj a Management Regionu, Dil Iii
2014 | Journal article
Contributors: Vajcnerova, Ida; Ryglova, Katerina
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Web of Science Researcher Profile Sync

Quality management of the tourist destination in the context of visitors' satisfaction

5TH ISTANBUL CONFERENCE OF ECONOMICS AND FINANCE
2014 | Journal article
Contributors: Vajcnerova, Ida; Ziaran, Pavel; Ryglova, Katerina; Andrasko, Ivan
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Web of Science Researcher Profile Sync

SIGNIFICANCE OF QUALITY DIMENSIONS IN TOURISM SERVICES AND THEIR IMPACT ON CUSTOMER DECISION-MAKING PROCESS

Confronting Contemporary Business Challenges Through Management Innovation
2013 | Journal article
Contributors: Vajcnerova, Ida; Ryglova, Katerina
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Web of Science Researcher Profile Sync

Coordinated change within the branch with the help of strategic alliances

Agricultural Economics (Zemědělská ekonomika)
2008 | Journal article
Contributors: Vajcnerova, I.; Ryglova, K.
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Web of Science Researcher Profile Sync

Destination management

Agricultural Economics (Zemědělská ekonomika)
2008 | Journal article
Contributors: Ryglova, K.
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Web of Science Researcher Profile Sync

Eco-certification as a tool of sustainable tourism

Agricultural Economics (Zemědělská ekonomika)
2007 | Journal article
Contributors: Ryglova, K.
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Web of Science Researcher Profile Sync

Limiting factors in the field of business activities in rural tourism

Agricultural Economics (Zemědělská ekonomika)
2007 | Journal article
Contributors: Ryglova, K.
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Web of Science Researcher Profile Sync

The analysis of customer behaviour in accommodation services after 1989 in the Czech Republic

Agricultural Economics (Zemědělská ekonomika)
2007 | Journal article
Contributors: Ryglova, K.; Vajcnerova, I.
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