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Activities

Works (5)

The impact of internship job characteristics on students’ hospitality career: students’ and employers’ perspectives

Journal of Teaching in Travel & Tourism
2024-10 | Journal article
Contributors: Rachel Lam; Lancy Tsang; Pimtong Tavitiyaman
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Synthesizing cultural intelligence, emotional labor, and job satisfaction in the concept of a social cognitive model

Journal of Hospitality and Tourism Management
2024-09 | Journal article
Contributors: Rachel Lam; Catherine Cheung
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Re-Building Students’ Post-COVID-19 Confidence in Courses, Curriculum and Careers for Tourism, Hospitality, and Events

Journal of Hospitality & Tourism Education
2021-10-02 | Journal article
Contributors: May Ling Siow; Leonie Lockstone-Binney; Barry Fraser; Catherine Cheung; Joongwon Shin; Rachel Lam; Sridar Ramachandran; Margarida Abreu Novais; Tom Bourkel; Tom Baum
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Smart tourism application and destination image: mediating role of theory of mind (ToM)

Asia Pacific Journal of Tourism Research
2021-08-03 | Journal article
Contributors: Pimtong Tavitiyaman; Hailin Qu; Wing-sze Lancy Tsang; Chin-wah Rachel Lam
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The Impacts of Cultural and Emotional Intelligence on Hotel Guest Satisfaction: Asian and Non-Asian Perceptions of Staff Capabilities

Journal of China Tourism Research
2021-07-03 | Journal article
Contributors: Rachel Lam; Catherine Cheung; Peter Lugosi
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Peer review (4 reviews for 2 publications/grants)

Review activity for International journal of hospitality management. (1)
Review activity for Journal of hospitality and tourism management. (3)