Personal information

Biography

Access to healthcare; Urgent and emergency care; nursing workforce; mixed methods; ethnography

Activities

Employment (2)

University of Southampton: Southampton, GB

Employment
Source: check_circle
University of Southampton

University of Southampton: Southampton, Hampshire, GB

1996-11-11 to present | Associate Professor (School of Health Sciences)
Employment
Source: Self-asserted source
Joanne Turnbull

Education and qualifications (1)

University of Southampton: Southampton, GB

2004-10-01 to 2008-06-01 | PhD
Education
Source: Self-asserted source
Joanne Turnbull

Funding (8)

Understanding factors and motivations influencing later career NHS nurse retention

2024-07 to 2025-12 | Grant
National Institute for Health Care and Research (Southampton, Hants, GB)
GRANT_NUMBER: NIHR205962
Source: Self-asserted source
Joanne Turnbull

Paramedic delivery of end-of-life care

Source: Self-asserted source
Joanne Turnbull

Evaluation of the N50k programme

2022-12 to 2025-04 | Grant
National Institute of Health and Care Research (Southampton, Hants, GB)
GRANT_NUMBER: NIHR203842
Source: Self-asserted source
Joanne Turnbull

Exploring barriers to acceptance and adoption of trans-anastomotic tube feeding in babies born with duodenal atresia

2022-12 to 2024-04 | Grant
National Institute for Health Care and Research (Southampton, Hants, GB)
GRANT_NUMBER: NIHR203611
Source: Self-asserted source
Joanne Turnbull

Ethnographic study of patient pathways and workforce implications of NHS 111 Online

2019-09 to 2021-08 | Grant
National Institute for Health and Social Care (Southampton, Hants, GB)
GRANT_NUMBER: NIHR127590
Source: Self-asserted source
Joanne Turnbull

Drivers of Demand for Emergency and Urgent Care (DEUCE)

2017-02 to 2019-05 | Grant
National Institute for Health and Social Care (Southampton, Hants, GB)
GRANT_NUMBER: 15/136/12
Source: Self-asserted source
Joanne Turnbull

A study of sense-making strategies and help-seeking behaviours associated with the use and provision of urgent care services

Source: Self-asserted source
Joanne Turnbull via DimensionsWizard

The work, workforce, technology and organisational implications of the ?111' single point of access telephone number for urgent (non-emergency) care

Source: Self-asserted source
Joanne Turnbull via DimensionsWizard

Works (44)

Paramedics providing end-of-life care: an online survey of practice and experiences.

BMC palliative care
2024-12 | Journal article
Contributors: Campling N; Turnbull J; Richardson A; Voss S; Scott-Green J; Logan S; Latter S
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

Coming and going: A narrative review exploring the push-pull factors during nurses' careers.

International journal of nursing studies
2024-09 | Journal article
Contributors: Ejebu OZ; Philippou J; Turnbull J; Rafferty AM; Palmer W; Prichard J; Atherton I; Jamieson M; Rolewicz L; Williams M et al.
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

eHealth Literacy and the Use of NHS 111 Online Urgent Care Service in England

Journal of Medical Internet Research
2024-06-04 | Journal article | Author
SOURCE-WORK-ID:

149e2ab8-5858-4e82-a1d2-f91928e54418

EID:

2-s2.0-85195015114

Contributors: Joanne Turnbull; Jane Prichard; Jennifer MacLellan; Catherine Pope
Source: check_circle
University of Southampton

What might make nurses stay? A protocol for discrete choice experiments to understand NHS nurses’ preferences at early- and late-career stages

BMJ Open
2024-02-01 | Journal article | Author
SOURCE-WORK-ID:

16c8bb63-8bac-41dc-aafb-05df391a0d1f

EID:

2-s2.0-85183820207

EID:

2-s2.0-85183820207

Contributors: O Ejebu; Joanne Turnbull; Iain Atherton; Anne Marie Rafferty; Billy Palmer; Julia Philippou; Jane Prichard; Michelle Jamieson; Lucina Rolewicz; Matthew Williams et al.
Source: check_circle
University of Southampton

Congenital duodenal obstruction repair with and without trans-anastomotic tube feeding – a systematic review and meta-analysis

Archives of Disease in Childhood
2023-11-03 | Journal article | Author
SOURCE-WORK-ID:

5717fab3-c635-4139-845a-345f6611edb0

EID:

2-s2.0-85176548820

Contributors: George Bethell; Jonathan Neville; Mark Johnson; Joanne Turnbull; Nigel J Hall
Source: check_circle
University of Southampton

Evaluation of telephone cardiopulmonary resuscitation performance in current practice in Saudi Arabia

Journal of the Saudi Heart Association
2023-10-25 | Journal article | Author
SOURCE-WORK-ID:

803b234c-6af7-479c-972f-f9ab2f46aacc

EID:

2-s2.0-85175247482

Contributors: Meshary Binhotan; Joanne Turnbull; Graham Petley; Nawfal Aljerian; Mohammad Altuwaijri
Source: check_circle
University of Southampton

Emergency department staff views of NHS 111 First: qualitative interview study in England

Emergency Medicine Journal
2023-07-06 | Journal article | Author
SOURCE-WORK-ID:

2d40e065-5680-448e-89af-caf478f712fc

EID:

2-s2.0-85165159004

Contributors: Jennifer MacLellan; Joanne Turnbull; Jane Prichard; Catherine Pope
Source: check_circle
University of Southampton

A multimethod study of NHS 111 online

Health and Social Care Delivery Research
2023-06-15 | Journal article | Author
SOURCE-WORK-ID:

8c33d49c-c44f-412c-be41-3f98890cfa64

Contributors: Joanne Turnbull; Jennifer Maclellan; Kate Churruca; Louise A. Ellis; Jane Prichard; David Browne; Jeffrey Braithwaite; Emily Petter; Matthew Chisambi; Catherine Pope
Source: check_circle
University of Southampton

The remarkable invisibility of NHS 111 online

Sociology of Health & Illness
2022-11-29 | Journal article | Author
SOURCE-WORK-ID:

94912a82-3b88-4a1d-b689-38f0e79a8db8

WOSUID:

000891998800001

EID:

2-s2.0-85143405006

Contributors: Catherine Pope; Jennifer Maclellan; Jane Prichard; Joanne Turnbull
Source: check_circle
University of Southampton

Infrastructure challenges to doing health research “where populations with the most disease live” in Covid times—a response to Rai et al. (2021)

BMC Medical Research Methodology
2022-10-08 | Journal article | Author
SOURCE-WORK-ID:

1b2c6624-da81-4b36-986c-9e47ed5e6169

EID:

2-s2.0-85139430094

Contributors: Jennifer Maclellan; Joanne Turnbull; Catherine Pope
Source: check_circle
University of Southampton

Death and dying in pre-hospital care: what are the experiences and issues for pre-hospital practitioners, families and bystanders? A scoping review

BMJ Open
2020-09-18 | Journal article | Author
SOURCE-WORK-ID:

c776cef7-2416-476e-aefe-9a1140ecc3a8

EID:

2-s2.0-85091324870

Contributors: Michelle Myall; Alison Rowsell; Susi Lund; Joanne Turnbull; Mick Arber; Robert Crouch; Helen Pocock; Charles D. Deakin; Alison Richardson
Source: check_circle
University of Southampton

Making sense of urgent care: how and why do people use health services?

Evidence Brief
2020-08 | Journal article | Author
SOURCE-WORK-ID:

7ce82200-50dc-40e7-8e21-17f1d935421a

Contributors: Joanne Turnbull; Christina Saville
Source: check_circle
University of Southampton

Sense-making strategies and help-seeking behaviours associated with urgent care services: a mixed-methods study

Health Services and Delivery Research
2019-07-26 | Journal article | Author
SOURCE-WORK-ID:

3c02ecbb-8f06-41d1-9bd6-81f338c3972b

Contributors: Joanne Turnbull; Gemma Mckenna; Jane Prichard; Anne Rogers; Robert Crouch; Andrew Lennon; Catherine Pope
Source: check_circle
University of Southampton

A conceptual model of urgent care sense-making and help-seeking:

BMC Health Services Research
2019-07-12 | Journal article | Author
SOURCE-WORK-ID:

927d950b-2f10-46b8-a86c-da72ef90101b

EID:

2-s2.0-85068959271

WOSUID:

000475534000007

Contributors: Joanne Turnbull; Catherine Pope; Jane Prichard; Gemma Mckenna; Anne Rogers
Source: check_circle
University of Southampton

Navigating and making sense of urgent and emergency care processes and provision

Health Expectations
2019-06 | Journal article | Author
SOURCE-WORK-ID:

6de307db-74ba-43af-843a-1ce73f08e13a

EID:

2-s2.0-85066468376

Contributors: Catherine Pope; Gemma Mckenna; Joanne Turnbull; Jane Prichard; Anne Rogers
Source: check_circle
University of Southampton

Using the concept of hubots to understand the work entailed in using digital technologies in healthcare

Journal of Health Organization and Management
2017-09-21 | Journal article | Author
SOURCE-WORK-ID:

997471c5-dddf-40a3-972c-e87e8555bcda

EID:

2-s2.0-85029856532

WOSUID:

000411509200003

Contributors: Catherine Pope; Joanne Turnbull
Source: check_circle
University of Southampton

Has the NHS 111 urgent care telephone service been a success? Case study and secondary data analysis in England

BMJ Open
2017-06-02 | Journal article | Author
SOURCE-WORK-ID:

76e73f1f-d4df-4f6b-817c-e5355916362e

EID:

2-s2.0-85020189609

WOSUID:

000402533300076

Contributors: Catherine Pope; Joanne Turnbull; Jeremy Jones; Jane Prichard; Ali Rowsell; Susan Halford
Source: check_circle
University of Southampton

Risk work in NHS 111:

Health, Risk & Society
2017-05-12 | Journal article | Author
SOURCE-WORK-ID:

1b1d081f-e621-4aa4-826f-8e0471e83a22

EID:

2-s2.0-85019254676

WOSUID:

000403434300005

Contributors: Joanne Turnbull; Jane Prichard; Catherine Pope; Paul Brook; Alison Rowsell
Source: check_circle
University of Southampton

Trusting technical change in call centres

Work, Employment & Society
2014 | Journal article
Source: Self-asserted source
Joanne Turnbull
grade
Preferred source (of 2)‎

Cyborg practices: call-handlers and computerised decision support systems in urgent and emergency care.

2014-06 | Journal article
Contributors: Pope C; Halford S; Turnbull J; Prichard J
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

The work, workforce, technology and organisational implications of the ‘111’ single point of access telephone number for urgent (non-emergency) care: a mixed-methods case study

HS&DR Journal Series
2014-02-25 | Report | Author
SOURCE-WORK-ID:

c42a3869-9a6c-45a6-bd37-5036e8cce492

Contributors: Joanne Turnbull; Susan Halford; Jeremy Jones; Carl May; Catherine Pope; Jane Prichard; A.C. Rowsell
Source: check_circle
University of Southampton

Using computer decision support systems in NHS emergency and urgent care: ethnographic study using normalisation process theory.

2013 | Journal article
Contributors: Pope C; Halford S; Turnbull J; Prichard J; Calestani M; May C
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

Reconfiguring the emergency and urgent care workforce: mixed methods study of skills and the everyday work of non-clinical call-handlers in the NHS.

2012-10 | Journal article
Contributors: Turnbull J; Prichard J; Halford S; Pope C; Salisbury C
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

6. Turnbull J, Pope C, Martin D, Lattimer V. Management of out-of-hours calls by a general practice cooperative: A geographical analysis of telephone access and consultation

Family Practice
2011 | Journal article
Source: Self-asserted source
Joanne Turnbull
grade
Preferred source (of 2)‎

Ethnography and survey analysis of a computer decision support system in urgent out-of-hours, single point of access and emergency (999) care

2011-10 | Report | Author
SOURCE-WORK-ID:

ef8e800e-928d-428b-8a97-2710f8f5e2b5

Contributors: Catherine Pope; Joanne Turnbull; Susan Halford; Jane Pritchard; Melania Calestani; Chris Salisbury; Carl May; Christine Barrett; Valerie Lattimer
Source: check_circle
University of Southampton

Do telephones overcome geographical barriers to general practice out-of-hours services? Mixed-methods study of parents with young children.

2010-01 | Journal article
Contributors: Turnbull J; Pope C; Martin D; Lattimer V
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

Out-of-hours general practice: an investigation of patients' use and experiences of access to services

2008 | Dissertation or Thesis | Author
SOURCE-WORK-ID:

d63bdc47-7ae7-44fe-8023-258f36de2651

Contributors: Joanne Turnbull
Source: check_circle
University of Southampton

Self-Rated Activity Levels and Longevity: Evidence from a 20 Year Longitudinal Study

The International Journal of Aging and Human Development
2008-09 | Journal article
Part of ISSN: 0091-4150
Part of ISSN: 1541-3535
Contributors: Mark A. Mullee; Peter G. Coleman; Roger S. J. Briggs; James E. Stevenson; Joanne C. Turnbull
Source: Self-asserted source
Joanne Turnbull

Does distance matter? Geographical variation in GP out-of-hours service use: an observational study.

2008-07 | Journal article
Contributors: Turnbull J; Martin D; Lattimer V; Pope C; Culliford D
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

The introduction of integrated out-of-hours arrangements in England: a discrete choice experiment of public preferences for alternative models of care.

2006-03 | Journal article
Contributors: Gerard K; Lattimer V; Surridge H; George S; Turnbull J; Burgess A; Lathlean J; Smith H
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central

Integrated out-of-hours care: The challenges of partnership working and the potential solutions

Journal of Epidemiology and Community Health
2005-09 | Journal article | Author
SOURCE-WORK-ID:

7816f103-dc64-4901-9b32-a9669ac43cc5

EID:

2-s2.0-11144290062

Contributors: A. Burgess; S. Maslin-Prothero; J. Lathlean; H. Smith; Joanne Turnbull; S. George; K. Gerard; V. Lattimer
Source: check_circle
University of Southampton

Effect of introduction of integrated out of hours care in England: observational study.

2005-07 | Journal article
Contributors: Lattimer V; Turnbull J; Burgess A; Surridge H; Gerard K; Lathlean J; Smith H; George S
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central

Developing a standard short questionnaire for the assessment of patient satisfaction with out-of-hours primary care

Family Practice
2005-06 | Journal article | Author
SOURCE-WORK-ID:

6755f570-7a8a-48fb-8dad-bee30fe30e48

EID:

2-s2.0-26444502665

Contributors: C. Salisbury; A. Burgess; V. Lattimer; D. Heaney; J. Walker; Joanne Turnbull; H. Smith
Source: check_circle
University of Southampton

The introduction of integrated out-of-hours care arrangements in England: A choice experiment of public preferences for alternative models of care.

4th International Conference on Health Economics, Management and Policy, 2/06/05
2005-06 | Conference paper | Author
SOURCE-WORK-ID:

6f0ece72-24d8-47ea-9576-e592a7f22897

Contributors: K. Gerard; V. Lattimer; H. Surridge; Joanne Turnbull; A. Burgess; J. Lathlean; H. Smith; S. George
Source: check_circle
University of Southampton

Reviewing emergency care systems 2: measuring patient preferences using a discrete choice experiment

Emergency Medicine Journal
2004-11 | Journal article | Author
SOURCE-WORK-ID:

edb39928-09ed-47a1-aa25-df1ede506976

EID:

2-s2.0-2442590918

Contributors: K. Gerard; V. Lattimer; Joanne Turnbull; H. Smith; S. George; Sally Brailsford; S. Maslin-Prothero
Source: check_circle
University of Southampton

Reviewing emergency care systems I: insights from system dynamics modelling.

2004-11 | Journal article
Contributors: Lattimer V; Brailsford S; Turnbull J; Tarnaras P; Smith H; George S; Gerard K; Maslin-Prothero S
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

Emergency and on-demand health care: modelling a large complex system

Journal of the Operational Research Society
2004-01 | Journal article | Author
SOURCE-WORK-ID:

bca866c6-30c3-43a9-929e-7ad5e0e5f8c8

EID:

2-s2.0-2442443062

Contributors: Sally Brailsford; V.A. Lattimer; P. Tarnaras; Joanne Turnbull
Source: check_circle
University of Southampton

Research report: Nottingham emergency care / On demand services project

2002 | Report | Author
SOURCE-WORK-ID:

8699d6db-1629-4b5e-af5c-d814d8689ff1

Contributors: V. Lattimer; S. Brailsford; K. Gerard; S. George; H. Smith; Joanne Turnbull; P. Tarnaras; S. Maslin-Prothero
Source: check_circle
University of Southampton

The Poole Diabetes Study: how many cases of Type 2 diabetes are diagnosed each year during normal health care in a defined community?

Diabetes Research and Clinical Practice
2001-08 | Journal article | Author
SOURCE-WORK-ID:

f134eb58-a587-4b86-a2d2-869314f31dbf

EID:

2-s2.0-0034990579

Contributors: W. Gatling; R.N. Guzder; Joanne Turnbull; S. Budd; M. Mullee
Source: check_circle
University of Southampton

Validation of the Frenchay Activities Index in a general population aged 16 and older

Archives of Physical Medicine and Rehabilitation
2000-08 | Journal article | Author
SOURCE-WORK-ID:

4224a0b8-467f-421e-86a6-ac6c4f26bdc4

EID:

2-s2.0-0033855857

Contributors: Joanne Turnbull; P. Kersten; M. Habib; L. McLellan; M.A. Mullee; S. George
Source: check_circle
University of Southampton

Cost analysis of nurse telephone consultation in out of hours primary care: evidence from a randomised controlled trial.

2000-04 | Journal article
Contributors: Lattimer V; Sassi F; George S; Moore M; Turnbull J; Mullee M; Smith H
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central

Overnight calls in primary care: randomised controlled trial of management using nurse telephone consultation.

1999-11 | Journal article
Contributors: Thompson F; George S; Lattimer V; Smith H; Moore M; Turnbull J; Mullee M; Thomas E; Bond H; Glasper A
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central

Safety and effectiveness of nurse telephone consultation in out of hours primary care: randomised controlled trial. The South Wiltshire Out of Hours Project (SWOOP) Group.

1998-10 | Journal article
PMID: 9774295
Contributors: Lattimer V; George S; Thompson F; Thomas E; Mullee M; Turnbull J; Smith H; Moore M; Bond H; Glasper A
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central
grade
Preferred source (of 2)‎

The work, workforce, technology and organisational implications of the ‘111’ single point of access telephone number for urgent (non-emergency) care: a mixed-methods case study

Journal article
Contributors: Turnbull J; Pope C; Rowsell A; Prichard J; Halford S; Jones J; May C; Lattimer V
Source: Self-asserted source
Joanne Turnbull via Europe PubMed Central

Peer review (2 reviews for 2 publications/grants)

Review activity for BMC health services research (1)
Review activity for BMJ quality & safety. (1)