Personal information

Keywords

emotional labour, arts-based methods, art of management, management of volunteers

Countries

United Kingdom

Activities

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Employment (1)

Coventry University: Coventry, GB

2020-10-01 to present | Professor of Work, Organisation and Emotion (College of Business and Law)
Employment
Source: Self-asserted source
Jenna Ward

Works (19)

COLLABORATIVE ONLINE INTERNATIONAL LEARNING: SUGGESTIONS FOR UKRAINIAN MEDICAL EDUCATION AND INTERDISCIPLINARY COOPERATION

The Medical and Ecological Problems
2024-07-15 | Journal article
DOI: 10.31718/mep.2024.28.2.08
Contributors: Yu.V. Lysanets; J. Ward; C. Zhang; T. Downing; O.M. Bieliaieva
Source: check_circle
Crossref

INFLUENCE OF DIGITALIZATION ON MUSICAL ARTS CONSUMERS’ BEHAVIOURS DURING THE COVID-19 PANDEMIC: ART MANAGEMENT FROM A GENERATIONAL PERSPECTIVE

Humanities and Social Sciences quarterly
2024-06-30 | Journal article
DOI: 10.7862/rz.2024.hss.26
Contributors: Michał SZOSTAK; Małgorzata BARAN; Jenna WARD
Source: check_circle
Crossref

Staging atmosphere: collective emotional labour on the film set

Social & Cultural Geography
2021-01-02 | Journal article | Author
DOI: 10.1080/14649365.2018.1551563
Part of ISSN: 1464-9365
Part of ISSN: 1470-1197
Contributors: Allan Watson; Jenna Ward; James Fair
Source: Self-asserted source
Jenna Ward
grade
Preferred source (of 2)‎

Using Arts-based Research Methods

Springer International Publishing
2020 | Book | Writing - original draft
DOI: 10.1007/978-3-030-33069-9
ISBN: 9783030330682
ISBN: 9783030330699
Part of ISSN: 2662-1266
Part of ISSN: 2662-1274
Contributors: Jenna Ward; Harriet Shortt
Source: Self-asserted source
Jenna Ward

Working at the edge: Emotional labour in the spectre of violence

Gender, Work & Organization
2020-01 | Journal article | Author
DOI: 10.1111/gwao.12377
Part of ISSN: 0968-6673
Part of ISSN: 1468-0432
Contributors: Jenna Ward; Robert McMurray; Scott Sutcliffe
Source: Self-asserted source
Jenna Ward
grade
Preferred source (of 2)‎

Dealing with the Dead: Life as a Third-Generation Independent Funeral Director

Work, Employment and Society
2019-08 | Journal article
DOI: 10.1177/0950017018799621
Part of ISSN: 0950-0170
Part of ISSN: 1469-8722
Contributors: Peter Jordan; Jenna Ward; Robert McMurray
Source: Self-asserted source
Jenna Ward

Arlie Russel Hochschild

Beyond Rationality
2019-01 | Book chapter | Writing - original draft
Contributors: Jenna Ward
Source: Self-asserted source
Jenna Ward

Too Much of a Good Thing? The Emotional Challenges of Managing Affectively Committed Volunteers

Nonprofit and Voluntary Sector Quarterly
2018-12 | Journal article
DOI: 10.1177/0899764018783276
Part of ISSN: 0899-7640
Part of ISSN: 1552-7395
Contributors: Jenna Ward; Anne-marie Greene
Source: Self-asserted source
Jenna Ward

Drawing

Sage Handbook of Qualitative Research Methods for Business and Management
2018-01 | Book chapter | Writing - original draft
Contributors: Jenna Ward; Harriet Shortt
Source: Self-asserted source
Jenna Ward

Art of Management & Organization

International Journal of Professional Management
2017-06 | Journal article
Contributors: Jenna Ward
Source: Self-asserted source
Jenna Ward

FX, Drugs and Rock n Roll: the emotional labour of recording engineers

Oxford Handbook of Music Making and Leisure
2017-01 | Book chapter | Writing - original draft
Contributors: Jenna Ward; Allan Watson
Source: Self-asserted source
Jenna Ward

The Dark Side of Emotional Labour

2015-10-01 | Book
Source: Self-asserted source
Jenna Ward

Exploring Critical Perspectives of Toxic and Bad Leadership through Film

Advances in Developing Human Resources
2015-07 | Journal article
Source: Self-asserted source
Jenna Ward

'Why would you want to do that?': Defining emotional dirty work

Human Relations
2014 | Journal article
Source: Self-asserted source
Jenna Ward

Creating the right vibe: emotional labour and musical performance in the recording studio

Environment and Planning A
2013 | Journal article
Source: Self-asserted source
Jenna Ward

Perceiving and Managing Emotion

2011 | Book chapter
Source: Self-asserted source
Jenna Ward

Evaluation in Higher Education: A visual approach to drawing out emotion in student learning

Management Learning
2011-11 | Journal article
Source: Self-asserted source
Jenna Ward

The unspoken work of GP receptionists: a re-examination of emotion management in primary care

Social Science and Medicine
2011-05 | Journal article
Source: Self-asserted source
Jenna Ward

Organizational Rituals

2007 | Encyclopedia entry
Source: Self-asserted source
Jenna Ward
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