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Online Marketing, Customer Satisfaction, Machine learning, Self service technology, Digital marketing
Bangladesh

Biography

Dr. Md. Shamim Hossain is an accomplished academic and researcher in the field of marketing, with a research focus on the applications of machine learning in marketing, operations management, online business, e-marketing, self-service technologies (SSTs), e-commerce, m-banking, online customer behavior, and other areas of business. He received his Ph.D. in Business Management from the University of International Business and Economics (UIBE) in Beijing, China, and is currently an Associate Professor in the Department of Marketing at Hajee Mohammad Danesh Science and Technology University (HSTU) in Bangladesh. Dr. Hossain has published numerous research papers in prestigious journals, including the Journal of Retailing and Consumer Services, the Economic Analysis and Policy, the Journal of Food Quality, the Discrete Dynamics in Nature and Society, the Mathematical Problems in Engineering, the Journal of Healthcare Engineering, the Journal of Sport Psychology, the Journal of Hospitality and Tourism Insights, the Journal of Islamic Marketing, the FIIB Business Review, the Economic Research-Ekonomska Istraivanja, and the International Journal of Engineering Business Management. He has also contributed book chapters to several high-quality textbooks published by IGI-Global in the United States. In addition to his research work, Dr. Hossain is a dedicated teacher and has taught a variety of courses in marketing at HSTU. He is highly regarded for his engaging teaching style and his ability to make complex marketing concepts accessible and interesting. Dr. Hossain is a pioneer in the field of machine learning-based marketing and is actively engaged in research related to this area. He can be reached at shamimuibe@yahoo.com for any further inquiries or collaborations related to his research or teaching.

Activities

Employment (2)

Hajee Mohammad Danesh Science and Technology University: Dinajpur, BD

2023-06-21 to present | Professor (Department of Marketing)
Employment
Source: Self-asserted source
Md Shamim Hossain

Hajee Mohammad Danesh Science and Technology University: Dinajpur, BD

2012 to 2023-06-20 | Associate Professor (Department of Marketing )
Employment
Source: Self-asserted source
Md Shamim Hossain

Education and qualifications (2)

University of International Business and Economics: Beijing, CN

2015 to 2019 | PhD. (Business School )
Education
Source: Self-asserted source
Md Shamim Hossain

Hajee Mohammad Danesh Science and Technology University: Dinajpur, BD

2008 to 2010 | MBA (Department of Marketing )
Education
Source: Self-asserted source
Md Shamim Hossain

Funding (1)

Research

Grant
Institute of research and training (Dinajpur, BD)
Source: Self-asserted source
Md Shamim Hossain

Works (36)

Impact of environmental cost on the production cost of crops: farmers' perspective

International Journal of Sustainable Agricultural Management and Informatics
2024 | Journal article
Part of ISSN: 2054-5819
Part of ISSN: 2054-5827
Contributors: Rony Kumar Datta; A.H.M. Ziaul Haq; Md. Main Uddin Ahammed; Md. Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 3)‎

Textual feature engineering for purchase intent and customer satisfaction: Insights from marketing 4.0 and sentiment

Sustainable Futures
2024-12 | Journal article | Author
Part of ISSN: 2666-1888
Contributors: Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Exploring emotional dynamics: Word count effects in Facebook posts by sports shoe brands

Heliyon
2024-11 | Journal article | Author
Part of ISSN: 2405-8440
Contributors: Md Shamim Hossain; Md. Asaduzzaman Babu; Kazi Md. Yusuf
Source: Self-asserted source
Md Shamim Hossain

Customers’ emotional impact on star rating and thumbs-up behavior towards food delivery service Apps

Journal of Infrastructure, Policy and Development
2024-07-31 | Journal article
Part of ISSN: 2572-7931
Part of ISSN: 2572-7923
Contributors: Le Li; Noor Azlin Ismail; Choo Wei Chong; Peng Sun; Mst. Dilara Pervin; Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Impact of social networking sites (SNSs) on stock market: Review, synthesis and direction for future research

International Journal of Financial Engineering
2024-02-03 | Journal article | Author
Part of ISSN: 2424-7863
Part of ISSN: 2424-7944
Contributors: Dr Md Ziaul Haque; Md Shamim Hossain; Suraiea Akter Lucky
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Investigation and prediction of users' sentiment toward food delivery apps applying machine learning approaches

Journal of Contemporary Marketing Science
2023-09-05 | Journal article | Author
Part of ISSN: 2516-7480
Part of ISSN: 2516-7499
Contributors: Md Shamim Hossain; Humaira Begum; Md. Abdur Rouf; Md. Mehedul Islam Sabuj
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Causal Interaction between Foreign Direct Investment Inflows and China’s Economic Growth

Sustainability
2023-05 | Journal article | Author
Contributors: Md Kamal Hossain; Md Shamim Hossain
Source: check_circle
Multidisciplinary Digital Publishing Institute

AI and Machine Learning Applications to Enhance Customer Support

Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics
2023-05-26 | Book chapter | Author
Part of ISBN: 9781668471050
Part of ISBN: 9781668471074
Part of ISSN: 2327-3275
Part of ISSN: 2327-3283
Contributors: Md Shamim Hossain; Md. Mahafuzur Rahman; Abu Eyaz Abresham; Asif Jaied Pranto; Md Raisur Rahman
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 3)‎

Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics

Advances in Business Information Systems and Analytics
2023-05-26 | Edited book
Part of ISSN: 2327-3275
Part of ISSN: 2327-3283
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

User Sentiment Prediction and Analysis for Payment App Reviews Using Supervised and Unsupervised Machine Learning Approaches

Handbook of Research on AI and Machine Learning Applications in Customer Support and Analytics
2023-05-02 | Book chapter | Author
Part of ISBN: 9781668471050
Contributors: Md Shamim Hossain; Omdev Dahiya; Md. Abdullah Al Noman
Source: check_circle
IGI Global

Does energy efficiency mediate a green economic recovery? Evidence from China

Economic Analysis and Policy
2023-04 | Journal article | Author
Part of ISSN: 0313-5926
Contributors: Zhihong LIU; Misbah ul Islam; Ghadah Alarifi; Cong Phan The; Khurshid Khudoykulov; Le Nhu Quynh; Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Prediction and Analysis of Customer Complaints Using Machine Learning Techniques

International Journal of E-Business Research
2023-03-10 | Journal article | Author
Part of ISSN: 1548-1131
Contributors: Ghadah Alarifi; Mst F. Rahman; Md Shamim Hossain
Source: check_circle
IGI Global

Detection of readers' emotional aspects and thumbs-up empathy reactions towards reviews of online travel agency apps

Journal of Hospitality and Tourism Insights
2023-02-28 | Journal article | Author
Part of ISSN: 2514-9792
Contributors: Md Shamim Hossain; Mst Farjana Rahman
Source: Self-asserted source
Md Shamim Hossain

Cross-modal multi-label image classification modeling and recognition based on nonlinear

Nonlinear Engineering
2023-01-24 | Journal article
Part of ISSN: 2192-8029
Contributors: Shuping Yuan; Yang Chen; Chengqiong Ye; Mohammed Wasim Bhatt; Mhalasakant Saradeshmukh; Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Analyzing and Predicting Learner Sentiment Toward Specialty Schools Using Machine Learning Techniques

Applying Data Science and Learning Analytics Throughout a Learner’s Lifespan
2022 | Book chapter
Part of ISSN: 2326-8905
Part of ISSN: 2326-8913
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Artificial Intelligence for Assessment and Feedback to Enhance Student Success in Higher Education

Mathematical Problems in Engineering
2022 | Journal article
Contributors: Hooda, Monika; Rana, Chhavi; Dahiya, Omdev; Rizwan, Ali; Hossain, Md Shamim
Source: check_circle
Web of Science Researcher Profile Sync

Detection of potential customers’ empathy behavior towards customers' reviews

Journal of Retailing and Consumer Services
2022 | Journal article
EID:

2-s2.0-85121268941

Part of ISSN: 09696989
Contributors: Hossain, M.S.; Rahman, M.F.
Source: Self-asserted source
Md Shamim Hossain via Scopus - Elsevier
grade
Preferred source (of 2)‎

User Sentiment Analysis and Review Rating Prediction for the Blended Learning Platform App

IGI Global
2022 | Book chapter
Part of ISBN: 9781799896449
Part of ISBN: 9781799896463
Part of ISSN: 2326-8905
Part of ISSN: 2326-8913
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

How dissimilarity attributes at restaurants trigger negative emotions and associated behavioral intentions: the role of attribute performance

Journal of Hospitality and Tourism Insights
2022-11-18 | Journal article | Author
Part of ISSN: 2514-9792
Contributors: Most. Sharmin Sultana; Xiongying Niu; Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Optimization of Meat and Poultry Farm Inventory Stock Using Data Analytics for Green Supply Chain Network

Discrete Dynamics in Nature and Society
2022-10-11 | Journal article
Part of ISSN: 1607-887X
Part of ISSN: 1026-0226
Contributors: Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Emotional and the normative aspects of customers’ reviews

Journal of Retailing and Consumer Services
2022-09 | Journal article
Part of ISSN: 0969-6989
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

The impact of website quality on online compulsive buying behavior: evidence from online shopping organizations

South Asian Journal of Marketing
2022-09-13 | Journal article
Part of ISSN: 2719-2377
Part of ISSN: 2738-2486
Contributors: Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain

Customer Sentiment Analysis and Prediction of Insurance Products’ Reviews Using Machine Learning Approaches

FIIB Business Review
2022-08-26 | Journal article
Part of ISSN: 2319-7145
Part of ISSN: 2455-2658
Contributors: Md Shamim Hossain
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Behavioral Analytics of Consumer Complaints

AI-Driven Intelligent Models for Business Excellence
2022-08-12 | Book chapter | Author
Part of ISBN: 9781668442463
Contributors: Md Shamim Hossain
Source: check_circle
IGI Global

Detection of Distributed Denial of Service (DDoS) Attacks in IOT Based Monitoring System of Banking Sector Using Machine Learning Models

Sustainability
2022-07 | Journal article | Author
Contributors: Umar Islam; Ali Muhammad; Rafiq Mansoor; Md Shamim Hossain; Ijaz Ahmad; Elsayed tag eldin; Javed Ali Khan; Ateeq Ur Rehman; Muhammad Shafiq
Source: check_circle
Multidisciplinary Digital Publishing Institute

Machine Learning and Artificial Intelligence

Advances in Marketing, Customer Relationship Management, and E-Services
2022-06-24 | Book chapter
Part of ISSN: 2327-5502
Part of ISSN: 2327-5529
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Sentiment Analysis and Review Rating Prediction of the Users of Bangladeshi Shopping Apps

Advances in Marketing, Customer Relationship Management, and E-Services
2022-06-24 | Book chapter
Part of ISSN: 2327-5502
Part of ISSN: 2327-5529
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Smart Logistic System for Enhancing the Farmer-Customer Corridor in Smart Agriculture Sector Using Artificial Intelligence

Journal of Food Quality
2022-06-23 | Journal article
Part of ISSN: 1745-4557
Part of ISSN: 0146-9428
Source: Self-asserted source
Md Shamim Hossain

Customer sentiment analysis and prediction of halal restaurants using machine learning approaches

Journal of Islamic Marketing
2022-06-01 | Journal article
Part of ISSN: 1759-0833
Part of ISSN: 1759-0833
Source: Self-asserted source
Md Shamim Hossain
grade
Preferred source (of 2)‎

Impact of customers' interpersonal interactions in social commerce on customer relationship management performance

Journal of Contemporary Marketing Science
2021 | Journal article
Contributors: Md Shamim Hossain; Mst Farjana Rahman; Xiaoyan Zhou
Source: check_circle
Web of Science Researcher Profile Sync
grade
Preferred source (of 2)‎

Relationship between trade enhancement, firm characteristics and CSR: key mediating role of green investment

Economic Research-Ekonomska Istrazivanja
2021 | Journal article
Contributors: Jiao Weihong; Kuo, Tsung-Hsien; Wei, Siao-Yun; ul Islam, Misbah; Hossain, Md Shamim; Tongkachok, Korakod; Imran, Asma
Source: check_circle
Web of Science Researcher Profile Sync
grade
Preferred source (of 3)‎

The relationship between exercise and Physical Fitness towards Economic Survival: A Comparative Study of Gender discrimination

Revista de Psicologia del Deporte
2021 | Journal article
Contributors: Kuo Yen-Ku; El Askary, Ahmad; Doewes, Rumi Iqbal; Elesawy, Basem H.; Wang Jiun-Hao; Hossain, Md Shamim
Source: check_circle
Web of Science Researcher Profile Sync
grade
Preferred source (of 2)‎

Website Quality, Perceived Flow, Trust, and Commitment

Apps Management and e-Commerce Transactions in Real-time
2021 | Journal article
Contributors: Md Shamim Hossain; Mst Farjana Rahman
Source: check_circle
Web of Science Researcher Profile Sync
grade
Preferred source (of 3)‎

Customer satisfaction under heterogeneous services of different self-service technologies

Management and Marketing
2019 | Journal article
EID:

2-s2.0-85065893537

Contributors: Hossain, M.S.; Zhou, X.; Rahman, M.F.
Source: Self-asserted source
Md Shamim Hossain via Scopus - Elsevier
grade
Preferred source (of 2)‎

Examining the impact of QR codes on purchase intention and customer satisfaction on the basis of perceived flow

International Journal of Engineering Business Management
2018 | Journal article
EID:

2-s2.0-85058135527

Contributors: Hossain, M.S.; Zhou, X.; Rahman, M.F.
Source: Self-asserted source
Md Shamim Hossain via Scopus - Elsevier
grade
Preferred source (of 2)‎

Impact of m-payments on purchase intention and customer satisfaction : perceived flow as mediator

Source: check_circle
Web of Science Researcher Profile Sync

Peer review (85 reviews for 30 publications/grants)

Review activity for Arab Gulf journal of scientific research. (2)
Review activity for Artificial intelligence review. (1)
Review activity for Business process management journal. (4)
Review activity for Cybernetics and systems. (1)
Review activity for Engineering applications of artificial intelligence. (1)
Review activity for Human behavior and emerging technologies. (1)
Review activity for IGI Global Book Chapter Peer Reviews (2)
Review activity for International journal of e-business research. (13)
Review activity for International journal of e-business research. (8)
Review activity for International journal of human-computer interaction. (1)
Review activity for International journal of retail & distribution management. (6)
Review activity for International review of administrative sciences (1)
Review activity for Internet research. (4)
Review activity for Journal of business-to-business marketing. (2)
Review activity for Journal of foodservice business research. (1)
Review activity for Journal of hospitality and tourism insights. (1)
Review activity for Journal of retailing and consumer services. (4)
Review activity for Journal of retailing and consumer services. (2)
Review activity for Management decision. (3)
Review activity for On the horizon (2)
Review activity for Psychological reports. (4)
Review activity for Psychology & marketing. (1)
Review activity for Qualitative market research. (1)
Review activity for SAGE Open. (8)
Review activity for Scientific reports. (1)
Review activity for SN Applied Sciences (4)
Review activity for Social responsibility journal. (3)
Review activity for South Asian journal of marketing. (1)
Review activity for The imaging science journal (1)
Review activity for Tourism planning & development. (1)