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INSEAD

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Scopus Author ID: 23478294400

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Employment (4)

INSEAD: Fontainebleau, FR

2020-07-01 to present | Professor (Technology & Operations Management)
Employment
Source: Self-asserted source
Guillaume Roels

INSEAD: Fontainebleau, FR

2017-07-01 to 2020-06-30 | Associate Professor (Technology & Operations Management)
Employment
Source: Self-asserted source
Guillaume Roels

UCLA Anderson School of Management: Los Angeles, CA, US

2014-07-01 to 2019-04-01 | Associate Professor (UCLA Anderson School of Management)
Employment
Source: Self-asserted source
Guillaume Roels

UCLA Anderson School of Management: Los Angeles, CA, US

2006-06-30 to 2014-06-30 | Assistant Professor (UCLA Anderson School of Management)
Employment
Source: Self-asserted source
Guillaume Roels

Education and qualifications (3)

Massachusetts Institute of Technology: Cambridge, MA, US

2002-09-01 to 2006-06-30 | PhD (Operations Research Center)
Education
Source: Self-asserted source
Guillaume Roels

Universite Catholique de Louvain: Louvain-la-Neuve, BE

2000-09-30 to 2002-06-30 | Diplome d'Etudes Approfondies (DEA) (Institut d'Administration et de Gestion)
Education
Source: Self-asserted source
Guillaume Roels

Universite Catholique de Louvain Faculte des Sciences: Louvain-la-Neuve, BE

1995-09-01 to 2000-09-30 | Ingenieur de Gestion (Institut d'Administration et de Gestion)
Education
Source: Self-asserted source
Guillaume Roels

Works (24)

Too Many Meetings? Scheduling Rules for Team Coordination

Management Science
2024-12 | Journal article
DOI: 10.1287/mnsc.2021.03227
Contributors: Guillaume Roels; Charles J. Corbett
Source: check_circle
Crossref

Queue Configurations and Operational Performance: An Interplay Between Customer Ownership and Queue Length Awareness

Manufacturing & Service Operations Management
2024-11 | Journal article
DOI: 10.1287/msom.2023.0202
Contributors: Hummy Song; Mor Armony; Guillaume Roels
Source: check_circle
Crossref

Fast or Slow? Competing on Publication Frequency

Manufacturing & Service Operations Management
2024-03 | Journal article
DOI: 10.1287/msom.2023.0024
Contributors: Lin Chen; Guillaume Roels
Source: check_circle
Crossref

Competitive Bundling and Offer Design in a Symmetric Bertrand Duopoly

Service Science
2023-12 | Journal article
DOI: 10.1287/serv.2023.0325
Contributors: Guillaume Roels; Araz Khodabakhshian; Uday S. Karmarkar
Source: check_circle
Crossref

Capacity choice game in a multiserver queue: Existence of a Nash equilibrium

Naval Research Logistics (NRL)
2021-08 | Journal article
DOI: 10.1002/nav.21878
Contributors: Mor Armony; Guillaume Roels; Hummy Song
Source: check_circle
Crossref

Introduction to the Manufacturing & Service Operations Management Special Issue on People-Centric Operations

Manufacturing & Service Operations Management
2021-07 | Journal article
DOI: 10.1287/msom.2021.1021
Contributors: Guillaume Roels; Bradley R. Staats
Source: check_circle
Crossref

OM Forum—People-Centric Operations: Achievements and Future Research Directions

Manufacturing & Service Operations Management
2021-07 | Journal article
DOI: 10.1287/msom.2021.0977
Contributors: Guillaume Roels; Bradley R. Staats
Source: check_circle
Crossref

Pooling Queues with Strategic Servers: The Effects of Customer Ownership

Operations Research
2021-01 | Journal article
DOI: 10.1287/opre.2020.2004
Contributors: Mor Armony; Guillaume Roels; Hummy Song
Source: check_circle
Crossref

High-Performance Practice Processes

Management Science
2020-04 | Journal article
DOI: 10.1287/mnsc.2019.3286
Contributors: Guillaume Roels
Source: check_circle
Crossref

Team Leadership and Performance: Combining the Roles of Direction and Contribution

Management Science
2018-11 | Journal article
DOI: 10.1287/mnsc.2017.2911
Contributors: Morvarid Rahmani; Guillaume Roels; Uday S. Karmarkar
Source: check_circle
Crossref

Collaborative Work Dynamics in Projects with Co-Production

Production and Operations Management
2017 | Journal article
DOI: 10.1111/poms.12670
EID:

2-s2.0-85013004961
Contributors: Rahmani, M.; Roels, G.; Karmarkar, U.S.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Win-win capacity allocation contracts in coproduction and codistribution alliances

Management Science
2017 | Journal article
DOI: 10.1287/mnsc.2015.2358
EID:

2-s2.0-85015223426
Contributors: Roels, G.; Tang, C.S.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

The design of experiential services with acclimation and memory decay: Optimal sequence and duration

Management Science
2016 | Journal article
DOI: 10.1287/mnsc.2015.2172
EID:

2-s2.0-84968765220
Contributors: Gupta, A.D.; Karmarkar, U.S.; Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

The time-money trade-off for entrepreneurs: When to hire the first employee?

Manufacturing and Service Operations Management
2016 | Journal article
DOI: 10.1287/msom.2016.0587
EID:

2-s2.0-84990985904
Contributors: Yoo, O.S.; Roels, G.; Corbett, C.J.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

An analytical framework for value co-production in services

Service Science
2015 | Journal article
DOI: 10.1287/serv.2015.0103
EID:

2-s2.0-85045679823
Contributors: Karmarkar, U.S.; Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Optimal design of coproductive services: Interaction and work allocation

Manufacturing and Service Operations Management
2014 | Journal article
DOI: 10.1287/msom.2014.0495
EID:

2-s2.0-84908498745
Contributors: Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Optimal design of social comparison effects: Setting reference groups and reference points

Management Science
2014 | Journal article
DOI: 10.1287/mnsc.2013.1760
EID:

2-s2.0-84897030007
Contributors: Roels, G.; Su, X.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Competing for shelf space

Production and Operations Management
2011 | Journal article
DOI: 10.1111/j.1937-5956.2010.01126.x
EID:

2-s2.0-79951974751
Contributors: Martínez-De-Albéniz, V.; Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Contracting for Collaborative Services

Management Science
2010 | Journal article
DOI: 10.1287/mnsc.1100.1146
EID:

2-s2.0-77952481779
Contributors: Roels, G.; Karmarkar, U.S.; Carr, S.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Robust controls for network revenue management

Manufacturing and Service Operations Management
2010 | Journal article
DOI: 10.1287/msom.1080.0252
EID:

2-s2.0-77249103093
Contributors: Perakis, G.; Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

Dynamic revenue management for online display advertising

Journal of Revenue and Pricing Management
2009 | Journal article
DOI: 10.1057/rpm.2009.10
EID:

2-s2.0-70349556570
Contributors: Roels, G.; Fridgeirsdottir, K.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

The price of anarchy in supply chains: Quantifying the efficiency of price-only contracts

Management Science
2007 | Journal article
DOI: 10.1287/mnsc.1060.0656
EID:

2-s2.0-38549169565
Contributors: Perakis, G.; Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

An analytical model for traffic delays and the dynamic user equilibrium problem

Operations Research
2006 | Journal article
DOI: 10.1287/opre.1060.0307
EID:

2-s2.0-33847034400
Contributors: Perakis, G.; Roels, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier

The price of information: Inventory management with limited information about demand

Manufacturing and Service Operations Management
2006 | Journal article
EID:

2-s2.0-33645138165
Contributors: Roels, G.; Perakis, G.
Source: Self-asserted source
Guillaume Roels via Scopus - Elsevier
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