Personal information

Emails & domains

Verified email domains

Websites & social links

Centre for measurement and information systems
LinkedIn Marko Jäntti

Other IDs

Scopus Author ID: 14019601500

Keywords

IT service management, Digital transformation, Sofware engineering, IT service process improvement

Countries

Finland, Australia

Biography

Marko Jäntti (Docent, Ph.D., MSc. in Econ.& Bus. Adm.) received Ph.D. degree in computer science from the University of Kuopio, Finland in 2008. Dr. Jäntti is currently working as a university lecturer of Software Engineering at University of Eastern Finland and he is Associate Professor (Docent) in Digital Service Management. Previously he worked as a director of Centre for Measurement and Information Systems (CEMIS) in Kajaani, Finland. Jäntti has been a responsible leader and a project manager in various research projects such as Green and Digital Forest Service Management (Horizon 2020), DIH-World (Horizon 2020), DAIM (ESF), TUPLA (ESF), MARS (ESF), Soteria (EUFP7), iSAR+(FP7), KISMET (ERDF), and MAISSI (ERDF). In his previous position, he was co-launching DigiCenter North Savo DIH in North Savo region. Dr. Jäntti is a frequent speaker in national IT conferences. His research interests include IT service management, digital transformation, IT service process improvement and IT customer support.

Activities

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Employment (5)

Kajaani University of Applied Sciences: Kajaani, Kajaani, FI

2021-03-19 to 2022-07-31 | Director (Centre for Measurement and Information Systems)
Employment
Source: Self-asserted source
Marko Jäntti

University of Eastern Finland: Kuopio, FI

2001-10-01 to 2021-03-18 | Research Manager, Head of Research, project manager, research assistant (School of Computing)
Employment
Source: Self-asserted source
Marko Jäntti

eHIT Oy: Kuopio, FI

2000-10-01 to 2001-10-01 | Software Designer / Trainee
Employment
Source: Self-asserted source
Marko Jäntti

Sasmox Oy: Kuopio, FI

1999-03-08 to 1999-08-30 | Trainee / Export (Export)
Employment
Source: Self-asserted source
Marko Jäntti

Kesko Oy: Kuopio, FI

1997-01-01 to 1997-07-31 | Storage worker (Kesko Kuopio)
Employment
Source: Self-asserted source
Marko Jäntti

Education and qualifications (4)

University of Eastern Finland: Kuopio, FI

2015-09-22 | MSc. in Economics and Business Administration (School of Business)
Education
Source: Self-asserted source
Marko Jäntti

University of Eastern Finland: Kuopio, FI

2008-02-29 | PhD. (Department of Computer Science)
Education
Source: Self-asserted source
Marko Jäntti

University of Eastern Finland: Kuopio, FI

2003-09-03 | MSc. in Computer Science (Department of Computer Science)
Education
Source: Self-asserted source
Marko Jäntti

Pohjois-Savo Polytechnic (currently Savonia University of Applied Sciences): Kuopio, FI

1999-12-20 | Business Polytechnic Degree (Tradenomi) (Business, Kuopio)
Education
Source: Self-asserted source
Marko Jäntti

Professional activities (4)

iTSMF Advisory Board: Helsinki, FI

2022 to present | Advisory Board Member
Membership
Source: Self-asserted source
Marko Jäntti

International Conference on Systems: Lisbon, PT

2016-02-16 | Best Paper Award for paper of Jäntti, Kurki and Hokkanen "Identifying Requirements for a Social Media-based Emergency Management System" at ICONS 2016, The Eleventh International Conference on Systems
Distinction
Source: Self-asserted source
Marko Jäntti

Kyushu University, IIAI International Conference on Advanced Applied Informatics: Fukuoka, JP

2012-09-22 | Best paper award for paper of Jäntti&Suhonen: "Improving Service Level Management Practices: A Case Study in an IT Service Provider Organization"
Distinction
Source: Self-asserted source
Marko Jäntti

International Conference on Digital Society: St. Maarten, MF

2010-02-16 | Best Paper Award for paper of Lahtela, Jäntti and Kaukola "Implementing an ITIL-based IT Service Measurement System. Fourth International Conference on Digital Society, February 10-16, 2010"
Distinction
Source: Self-asserted source
Marko Jäntti

Funding (6)

Development of AIKA Arctic Data Intelligence and Supercomputing Ecosystem in Kainuu

2022-04 to 2023-12 | Grant
Regional Council of Kainuu (Kajaani, Kainuu, FI)
URL: https://aikaecosystem.com/aikaecosystem-has-received-react-eu-funding-from-regional-council-of-kainuu/
GRANT_NUMBER:

A78688
Source: Self-asserted source
Marko Jäntti

DIH World / Green and Digital Forest Service Management

2021-10 to 2022-03 | Grant
Horizon 2020 Framework Programme (Brussels, BE)
URL: https://dihworld.eu/project/green-and-digital-forest-service-management/
Source: Self-asserted source
Marko Jäntti

DIH World /Smart Order Service Experiment (with Fomatec)

2021 to 2023 | Grant
Horizon 2020 Framework Programme (Brussels, BE)
URL: https://dihworld.eu/project/fomatec-experiment-in-north-savo-region-finland-smart-order-service/
Source: Self-asserted source
Marko Jäntti

Digital and Intelligent Management of Service Operation

2020-08 to 2022-12 | Grant
ELY Centre for South Savo (Kuopio, North Savo, FI)
URL: https://sites.uef.fi/daim/
GRANT_NUMBER:

S22178
Source: Self-asserted source
Marko Jäntti

Productivity and Digital Services for Business Needs

2018-01 to 2020-03 | Grant
ELY Centre for South Savo (Kuopio, North Savo, FI)
GRANT_NUMBER:

S21138
Source: Self-asserted source
Marko Jäntti

Management Roadmap For Service Innovation and Service Excellence

2016-01 to 2017-12 | Grant
ELY Centre for South Savo (Kuopio, North Savo, FI)
GRANT_NUMBER:

S20527
Source: Self-asserted source
Marko Jäntti
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