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Biography

Rajiv Kohli is the John. N. Dalton Professor of Business at The College of William & Mary. Dr. Kohli received his PhD in information systems from the University of Maryland, Baltimore County. He has taught at the University of Notre Dame, Lehigh University, University of Maryland College Park, and University of Maryland University College where he was awarded the Teaching Recognition Award. Studies have ranked Dr. Kohli among the top 20 MIS researchers worldwide.

Dr. Kohli has held visiting positions at the MIT Sloan School of Management, National University of Singapore, City University of Hong Kong, as an Erskine fellow at the University of Canterbury, New Zealand. He was a visiting Gillings Fellow at the Judge Business School, University of Cambridge, England.

For over 15 years, Dr. Kohli has worked or consulted with IBM Global Services, SAS Corporation, United Parcel Service, Encana Oil & Gas (USA) Inc., AM General, MCI Telecommunications, Westinghouse Electronics, Wipro Corporation and Godrej Industries, in addition to several healthcare organizations. Dr. Kohli has served on the Board of Trustees of The Montessori Academy at Edison Lakes, Mishawaka. Prior to joining full-time academia in 2001, he was a Project Leader in Decision Support Services at Trinity Health.

Dr. Kohli's research is published in MIS Quarterly, Management Science, Information Systems Research, MIS Quarterly Executive, Journal of Management Information Systems, Journal of Operations Management, and Decision Support Systems, among other journals. He is a coauthor of the book The IT Payoff: Measuring Business Value of Information Technology Investment, (2002) published by Financial Times Prentice-Hall.

Dr. Kohli has served as a Senior Editor for MIS Quarterly and as a member of editorial board of several international journals. He has also served as a guest Senior Editor for Information Systems Research special issue on healthcare and a special issue on Cocreating IS Value for MIS Quarterly. He currently serves as a Senior Editor for Information Systems Research.

Dr. Kohli is a honorary Fellow of the Cambridge Judge Business School and a Research Associate at MIT Sloan Center for Information Systems Research.

Activities

Employment (2)

Massachusetts Institute of Technology: Cambridge, MA, US

Employment
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Massachusetts Institute of Technology

College of William and Mary: Williamsburg, VA, US

2005-07-01 to present (Raymond A. Mason School of Business)
Employment
Source: Self-asserted source
Rajiv Kohli

Education and qualifications (2)

University of Maryland Baltimore County: Baltimore, MD, US

1987-08-01 to 1994-07-30 | Ph.D. (Information Systems Management)
Education
Source: Self-asserted source
Rajiv Kohli

Ball State University: Muncie, IN, US

1986 to 1987 | M.S (Center of Information and Communication Sciences)
Education
Source: Self-asserted source
Rajiv Kohli

Works (29)

Human-Centric Information Systems Research on the Digital Future of Healthcare

Information Systems Research
2025-02-25 | Journal article
Contributors: Indranil Bardhan; Rajiv Kohli; Eivor Oborn; Abhay Mishra; Chuan Hoo Tan; Monica Chiarini Tremblay; Suprateek Sarker
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Crossref

Data is the New Protein: How the Commonwealth of Virginia Built Digital Resilience Muscle and Rebounded from Opioid and COVID Shocks

MIS Quarterly
2023-03-01 | Journal article
Contributors: Monica Tremblay; Rajiv Kohli; Carlos Rivero
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Crossref

How IT Investments Help Hospitals Gain and Sustain Reputation in the Media: The Role of Signaling and Framing

Information Systems Research
2022-03 | Journal article
Contributors: Torsten Oliver Salge; David Antons; Michael Barrett; Rajiv Kohli; Eivor Oborn; Stavros Polykarpou
Source: check_circle
Crossref

Building a Vulnerability Index of Biological and Socioeconomic Risk Factors to Combat COVID-19 Spread

2021 | Book chapter
Contributors: Thomas Roderick; Yolande Pengetnze; Steve Miff; Monica Chiarini Tremblay; Rajiv Kohli
Source: check_circle
Crossref

Privacy Concerns and Data Sharing in the Internet of Things: Mixed Methods Evidence from Connected Cars

MIS Quarterly
2021-10-14 | Journal article
Contributors: Patrick Cichy; Torsten Oliver Salge; Rajiv Kohli
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Crossref

The Effects of Operational and Financial Performance Failure on BI&A-Enabled Search Behaviors: A Theory of Performance-Driven Search

Information Systems Research
2020-12 | Journal article
Contributors: Abhijith Anand; Rajeev Sharma; Rajiv Kohli
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Crossref

Digital innovation: A review and synthesis

Information Systems Journal
2019-01 | Journal article
Contributors: Rajiv Kohli; Nigel P. Melville
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Crossref

Justifying health IT investments: A process model of framing practices and reputational value

Information and Organization
2018-12 | Journal article
Contributors: Stavros Polykarpou; Michael Barrett; Eivor Oborn; Torsten Oliver Salge; David Antons; Rajiv Kohli
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Crossref

Evaluating health care delivery reform initiatives in the face of "Cost Disease"

Population Health Management
2015 | Journal article
EID:

2-s2.0-84923147873

Contributors: Thompson, S.; Kohli, R.; Jones, C.; Lovejoy, N.; Mcgraves-Lloyd, K.; Finison, K.
Source: Self-asserted source
Rajiv Kohli via Scopus - Elsevier

Review of Information Technology Value Research: A Triple-Outcomes Perspective

Wiley Encyclopedia of Management
2015-01-05 | Other
Contributors: Roya Gholami; Rajiv Kohli
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Business Value of IS Investments

Computing Handbook, Third Edition
2014-05 | Other
Contributors: Ellen Hoadley; Rajiv Kohli
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Blunting Damocles' Sword: A Longitudinal Model of Healthcare IT Impact on Malpractice Insurance Premium and Quality of Patient Care

Information Systems Research
2013 | Journal article
Contributors: Nirup M. Menon; Rajiv Kohli
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Do Cultural Differences Matter in IT Implementation?

Global Diffusion and Adoption of Technologies for Knowledge and Information Sharing
2013 | Other
Contributors: Susan A. Sherer; Rajiv Kohli; Yuliang Yao; Jerold Cederlund
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Learning curves in collaborative planning, forecasting, and replenishment (CPFR) information systems: An empirical analysis from a mobile phone manufacturer

Journal of Operations Management
2013-09 | Journal article
Contributors: Yuliang Yao; Rajiv Kohli; Susan A. Sherer; Jerold Cederlund
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Examining the impact of information technology and patient flow on healthcare performance: A Theory of Swift and Even Flow (TSEF) perspective

Journal of Operations Management
2013-05 | Journal article
Contributors: Sarv Devaraj; Terence T. Ow; Rajiv Kohli
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Editorial Overview —The Role of Information Systems in Healthcare: Current Research and Future Trends

Information Systems Research
2011-09 | Journal article
Contributors: Robert G. Fichman; Rajiv Kohli; Ranjani Krishnan
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Application of Healthcare Informatics to Improving Patient Safety and Outcomes

Healthcare Informatics
2010-04 | Other
Contributors: Rajiv Kohli; Frank Piontek; Larry Sellers; Tom Miner; Paul Conlon
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Learning to build an IT innovation platform

Commun. ACM
2009-08-01 | Journal article
Contributors: Rajiv Kohli; Nigel P. Melville
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

DSS in Healthcare: Advances and Opportunities

Handbook on Decision Support Systems 2
2008 | Other
Contributors: Rajiv Kohli; Frank Piontek
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Healthcare

Information Systems Action Research
2007 | Other
Contributors: Rajiv Kohli; Ellen D. Hoadley
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Towards developing a framework for measuring organizational impact of IT- enabled BPR

SIGMIS Database
2006-01 | Journal article
Contributors: Rajiv Kohli; Ellen Hoadley
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Contribution of institutional DSS to organizational performance: evidence from a longitudinal study

Decision Support Systems
2004-04 | Journal article
Contributors: Rajiv Kohli; Sarv Devaraj
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

E-loyalty

Commun. ACM
2003-09-01 | Journal article
Contributors: Sarv Devaraj; Ming Fan; Rajiv Kohli
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Measuring Information Technology Payoff: A Meta-Analysis of Structural Variables in Firm-Level Empirical Research

Information Systems Research
2003-06 | Journal article
Contributors: Rajiv Kohli; Sarv Devaraj
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Effectiveness of Systems Analysis and Design Education

Journal of Organizational and End User Computing
2002 | Journal article
Contributors: Rajiv Kohli; Jatinder N. Gupta
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Managing customer relationships through E-business decision support applications: a case of hospital–physician collaboration

Decision Support Systems
2001 | Journal article
Contributors: Rajiv Kohli; Frank Piontek; Tim Ellington; Tom VanOsdol; Marylou Shepard; Gary Brazel
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Disseminating Cost Information Through a Corporate Intranet

Managing Healthcare Information Systems with Web-Enabled Technologies
2000 | Other
Contributors: Rajiv Kohli; David Ziege
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

Business process re-engineering concepts and tools effectiveness: a survey of practitioners

Knowl. Process Mgmt.
1997 | Journal article
Contributors: Rajiv Kohli; Ellen D. Hoadley
Source: Self-asserted source
Rajiv Kohli via Crossref Metadata Search

The application of TQM in a hospital’s casualty and pathology departments

Int J Qual & Reliability Mgmt
1995 | Journal article
Contributors: Rajiv Kohli; Barbara Kerns; Guisseppi A. Forgionne
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Rajiv Kohli via Crossref Metadata Search