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Human Factors, Healthcare Systems, Trust in Automation, Autonomous Systems, Resilience Engineering, Sociotechnical Systems
United States

Activities

Employment (2)

Arizona State University: Mesa, AZ, US

2023-08-01 to present | Associate Professor (Human Systems Engineering)
Employment
Source: Self-asserted source
Erin K. Chiou

Arizona State University: Mesa, AZ, US

2016-08-01 to 2023-07-31 | Assistant Professor (Human Systems Engineering)
Employment
Source: Self-asserted source
Erin K. Chiou

Education and qualifications (3)

University of Wisconsin–Madison: Madison, Wisconsin, US

2011-09 to 2016-05 | Ph.D. (Industrial and Systems Engineering)
Education
Source: Self-asserted source
Erin K. Chiou

University of Wisconsin-Madison: Madison, WI, US

2011-09 to 2013-05 | Masters of Science (Industrial and Systems Engineering)
Education
Source: Self-asserted source
Erin K. Chiou

University of Illinois: Urbana-Champaign, IL, US

2004-08 to 2008-05 | Bachelors of Science (College of Liberal Arts and Sciences)
Education
Source: Self-asserted source
Erin K. Chiou

Professional activities (1)

Arizona State University: Tempe, AZ, US

2017 to present | Faculty Affiliate (Global Security Initiative: Center for Human, Artificial Intelligence, and Robot Teaming (CHART) )
Invited position
Source: Self-asserted source
Erin K. Chiou

Works (50 of 53)

Items per page:
Page 1 of 2

A work system team perspective for AI in higher education

Communication Education
2025-01-16 | Journal article
Contributors: Bris Mueller; Erin K. Chiou
Source: check_circle
Crossref

Evaluating the Impact of Uncertainty Visualization on Model Reliance

IEEE Transactions on Visualization and Computer Graphics
2024 | Journal article
Contributors: Jieqiong Zhao; Yixuan Wang; Michelle V. Mancenido; Erin K. Chiou; Ross Maciejewski
Source: check_circle
Crossref

Failing to Grasp our Failure to Grasp Automation Failure

Journal of Cognitive Engineering and Decision Making
2024-12 | Journal article
Contributors: Erin K. Chiou
Source: check_circle
Crossref

‘I Just Don’t Trust Them’: Reasons for Distrust and Non-Disclosure in Demographic Questionnaires for Individuals in STEM

Societies
2024-06-29 | Journal article
Contributors: Maria Goldshtein; Erin K. Chiou; Rod D. Roscoe
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Blaming yourself, your partner, or an unexpected event: Attribution biases and trust in a physical coordination task

Human Factors and Ergonomics in Manufacturing & Service Industries
2023-09 | Journal article
Contributors: Chi‐Ping Hsiung; Gabriel A. León; David Stinson; Erin K. Chiou
Source: check_circle
Crossref

Construction inspection & monitoring with quadruped robots in future human-robot teaming: A preliminary study

Journal of Building Engineering
2023-04 | Journal article
Contributors: Srijeet Halder; Kereshmeh Afsari; Erin Chiou; Rafael Patrick; Kaveh Akbari Hamed
Source: check_circle
Crossref

Trusting Automation: Designing for Responsivity and Resilience

Human Factors: The Journal of the Human Factors and Ergonomics Society
2023-02 | Journal article
Contributors: Erin K. Chiou; John D. Lee
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Assessing Authentic Diversity in the Human Factors and Ergonomics Society: Part 2

Ergonomics in Design: The Quarterly of Human Factors Applications
2022-10 | Journal article
Contributors: Erin K. Chiou; Rod D. Roscoe
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Correction to: Towards Human–Robot Teaming: Tradeoffs of Explanation-Based Communication Strategies in a Virtual Search and Rescue Task

International Journal of Social Robotics
2022-10 | Journal article
Contributors: Erin K. Chiou; Mustafa Demir; Verica Buchanan; Christopher C. Corral; Mica R. Endsley; Glenn J. Lematta; Nancy J. Cooke; Nathan J. McNeese
Source: check_circle
Crossref

Assessing Authentic Diversity in the Human Factors and Ergonomics Society: Part 1

Ergonomics in Design: The Quarterly of Human Factors Applications
2022-07 | Journal article
Contributors: Erin K. Chiou; Rod D. Roscoe
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Remote research methods for Human–AI–Robot Teaming

Human Factors and Ergonomics in Manufacturing & Service Industries
2022-01 | Journal article
Part of ISSN: 1090-8471
Part of ISSN: 1520-6564
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Challenges of data collection on mturk: A human-AI joint face-matching task

IISE Annual Conference and Expo 2021
2021 | Conference paper
EID:

2-s2.0-85120952485

Contributors: Mancenido, M.; Salehi, P.; Chiou, E.; Mosallanezhad, A.; Shah, A.; Cohen, M.
Source: Self-asserted source
Erin K. Chiou via Scopus - Elsevier

Human-AI Teaming

National Academies Press
2021 | Report
Source: Self-asserted source
Erin K. Chiou

Trust and Team Performance in Human–Autonomy Teaming

International Journal of Electronic Commerce
2021 | Journal article
EID:

2-s2.0-85098704217

Part of ISSN: 15579301 10864415
Contributors: McNeese, N.J.; Demir, M.; Chiou, E.K.; Cooke, N.J.
Source: Self-asserted source
Erin K. Chiou via Scopus - Elsevier

Trust influences perceptions of virtual humans, but not necessarily learning

Computers and Education
2021 | Journal article
EID:

2-s2.0-85092731396

Part of ISSN: 03601315
Contributors: Schroeder, N.L.; Chiou, E.K.; Craig, S.D.
Source: Self-asserted source
Erin K. Chiou via Scopus - Elsevier

Towards Human–Robot Teaming: Tradeoffs of Explanation-Based Communication Strategies in a Virtual Search and Rescue Task

International Journal of Social Robotics
2021-11-19 | Journal article
Part of ISSN: 1875-4791
Part of ISSN: 1875-4805
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

A Remote Synthetic Testbed For Human-Robot Teaming: An Iterative Design Process

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2021-09 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

2019-2020 Assessment of the Army Research Laboratory

National Academies Press
2021-09-20 | Report
Source: Self-asserted source
Erin K. Chiou

Designing for Bi-Directional Transparency in Human-AI-Robot-Teaming

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2021-09-12 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

The Dynamics of Trust and Verbal Anthropomorphism in Human-Autonomy Teaming

2021 IEEE 2nd International Conference on Human-Machine Systems (ICHMS)
2021-09-08 | Conference paper
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Assured Autonomy: Path Toward Living With Autonomous Systems We Can Trust

Computing Research Association
2020 | Report
Source: Self-asserted source
Erin K. Chiou

Distributed dynamic team trust in human, artificial intelligence, and robot teaming

Trust in Human-Robot Interaction
2020 | Book chapter
Source: Self-asserted source
Erin K. Chiou

A Brief Literature Review on Human Perceptions of Service Robots with a Focus on Healthcare

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2020-12 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

Considering a Meso-Ergonomic Factor: Can Accountability Reduce Errors?

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2020-12 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

Human, AI, Robot Teaming and the Future of Work: Barriers and Opportunities for Advancement

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2020-12 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

Reciprocity and Its Neurological Correlates in Human-Agent Cooperation

IEEE Transactions on Human-Machine Systems
2020-10 | Journal article
Contributors: Jiahao Li; Shen Dong; Erin K. Chiou; Jie Xu
Source: check_circle
Crossref
grade
Preferred source (of 2)‎

Accountability Increases Resource Sharing: Effects of Accountability on Human and AI System Performance

International Journal of Human–Computer Interaction
2020-10-01 | Journal article
Part of ISSN: 1044-7318
Part of ISSN: 1532-7590
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

How we trust, perceive, and learn from virtual humans: The influence of voice quality

Computers & Education
2020-03 | Journal article
Part of ISSN: 0360-1315
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Advancing Diversity, Inclusion, and Social Justice Through Human Systems Engineering

Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Developing human-robot team interdependence in a synthetic task environment

2019 | Journal article
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Positive bias in the ‘Trust in Automated Systems Survey’? An examination of the Jian et al.(2000) scale

2019 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Preface: Inclusive Scholarship for Inclusive Systems

Advancing Diversity, Inclusion, and Social Justice
2019 | Book chapter
Source: Self-asserted source
Erin K. Chiou

The Impact of Virtual Human Voice on Learner Trust

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2019 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Understanding the Role of Trust in Human-Autonomy Teaming

Proceedings of the 52nd Hawaii International Conference on System Sciences
2019 | Conference paper
EID:

2-s2.0-85084918639

Part of ISSN: 15301605
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Quantitative Modeling and Analysis of Reliance in Physical Human–Machine Coordination

Journal of Mechanisms and Robotics
2019-12-01 | Journal article
Part of ISSN: 1942-4302
Part of ISSN: 1942-4310
Source: Self-asserted source
Erin K. Chiou

Attribution Biases and Trust Development in Physical Human-Machine Coordination: Blaming Yourself, Your Partner or an Unexpected Event

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2019-11 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

Does Team Interaction Exploration Support Resilience in Human Autonomy Teaming?

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2019-11 | Conference paper
Part of ISSN: 2169-5067
Part of ISSN: 1071-1813
Source: Self-asserted source
Erin K. Chiou

Bridging psychology and engineering to make technology work for people

American Psychologist
2019-04 | Journal article
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 4)‎

Human-Agent Interactions: Does Accountability Matter in Interactive Control Automation?

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2018 | Conference paper
EID:

2-s2.0-85072750094

Part of ISSN: 10711813
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 2)‎

Negotiated and reciprocal exchange structures in human-agent cooperation

Computers in Human Behavior
2018 | Journal article
SOURCE-WORK-ID:

c29c3a59-7d9b-444b-a377-108a7f3a7bdb

EID:

2-s2.0-85057210190

Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 4)‎

Trust in Branded Autonomous Vehicles & Performance Expectations: A Theoretical Framework

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2018 | Conference paper
EID:

2-s2.0-85072752444

Part of ISSN: 10711813
Part of ISSN: 2169-5067
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Contextual design for driving: developing a trip-planning tool for older adults

Transportation research part F: traffic psychology and behaviour
2017 | Journal article
SOURCE-WORK-ID:

8b60e764-1cc2-49f6-8f8e-bd1ed660ed29

EID:

2-s2.0-85002866322

Part of ISSN: 13698478
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Human-Agent Interruptions: A Systems Perspective

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2017 | Conference paper
SOURCE-WORK-ID:

89ad6686-64e8-49de-b90e-1bb54f65c098

EID:

2-s2.0-85042504344

Part of ISBN: 9780945289531
Part of ISSN: 10711813
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

The HFES diversity committee: Challenges and opportunities for involvement

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2017 | Conference paper
SOURCE-WORK-ID:

710c3ec8-c84e-4d74-8c3d-7558a1d11937

EID:

2-s2.0-85042514646

Part of ISBN: 9780945289531
Part of ISSN: 10711813
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Cooperation in human-agent systems to support resilience: a microworld experiment

Human factors
2016 | Journal article
SOURCE-WORK-ID:

faaa694a-9cc7-42b5-a2b8-d28df348ac41

EID:

2-s2.0-84982794803

Part of ISSN: 15478181 00187208
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Human-agent Cooperation to Support Resilience

2016 | Dissertation or Thesis
Source: Self-asserted source
Erin K. Chiou

Beyond reliance and compliance: human-automation coordination and cooperation

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
2015 | Conference paper
SOURCE-WORK-ID:

66b64b70-5d48-40fe-929b-c8d0ef96ccf8

EID:

2-s2.0-84981718846

Part of ISSN: 10711813
Part of ISBN: 9780945289470
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Quantitative ethnographic study of physician workflow and interactions with electronic health record systems

International journal of industrial ergonomics
2015 | Journal article
SOURCE-WORK-ID:

ba557bfc-1f9e-4865-ac53-3dd3a617f0d3

EID:

2-s2.0-84939258415

Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Contextual design of a motivated medication management device

ergonomics in design
2014 | Journal article
SOURCE-WORK-ID:

41631dda-246c-45c0-90c8-ce2173493111

EID:

2-s2.0-84896801913

Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎

Shared experiences of technology and trust: An experimental study of physiological compliance between active and passive users in technology-mediated collaborative encounters

IEEE Transactions on Human-Machine Systems
2014 | Journal article
SOURCE-WORK-ID:

67903348-f45a-4ffb-b4f3-cc3c0546e83c

EID:

2-s2.0-84907219521

Part of ISSN: 21682291
Source: Self-asserted source
Erin K. Chiou
grade
Preferred source (of 3)‎
Items per page:
Page 1 of 2

Peer review (9 reviews for 6 publications/grants)

Review activity for Applied Ergonomics. (1)
Review activity for Computers in biology and medicine. (1)
Review activity for Humanities & social sciences communications. (1)
Review activity for International journal of social robotics. (3)
Review activity for Nature water. (1)
Review activity for Topics in cognitive science. (2)